Access from new computer

[Ysingrinus]

Hello =)
I've uninstalled and reinstalled CoR on my Fedora 20 and now crash at login. The server sent me an email with the "Access from new computer code" but I can't type this code because the crash after the password. Can you help me?

(Before the uninstalling no problems with the game)

[RichardCromwell]

I have never had any issues with accessing the game from different computers.
- Could you quote what exactly the E-Mail you speak of asks you to do?
- And then explain what you have done so far? =)
- Also, when you have entered your password, what exactly happens, before the program crashes?

Those should be the only relevant questions for now, because your problem really seems to result the issue you have with this new computer, but just in case it might be unrelated to that:
- What Operating System runs your computer?
[EDIT; Sorry, i had missed that this was the Linux-Subforum]
- Could there be any issues with administration-rights, or with the Firewall?

In hopes of a quick solution for you,
Laetitian. =)

[Ysingrinus]

The E-mail contains only «Dear ysingrinus, this is your code: xxxxx» with the subject "Champions of Regnum: Access from a new computer", but it's the same computer of my first installation.

When I type my password in the login the game crashs. How can I use this code (In the forum I've read about pop-ups that I can't see)?
CoR worked fine before the uninstalling and reinstalling (on the same computer)

[MxCx]

The code was a security measure since the hacking event last year, whenever you log in from a new computer you have to verify your identity. There should be a pop up that asks you to enter that code at log in, but the problem here seems to be the fact that you're crashing even before you're able to enter it. Sorry that I'm only able to give you generic advice, but try reinstalling the game and see if that fixes the crashing problem. Also, check your computers log and game log to see if there are any critical events or spikes in your CPU/RAM use that might help explain the crashes.

[andres81]

Hello =)
I've uninstalled and reinstalled CoR on my Fedora 20 and now crash at login. The server sent me an email with the "Access from new computer code" but I can't type this code because the crash after the password. Can you help me?

(Before the uninstalling no problems with the game)

The window where you are supposed to enter the code is broken and causes a segmention fault crash on most Linxu distributions. Try starting the game with a minimal window manager instead of KDE, Gnome or other desktop environments, that worked for me.
for more information:
http://www.championsofregnum.com/forum/showthread.php?t=98648
http://www.championsofregnum.com/forum/showthread.php?t=100997


Bug is reported since May 2013 and NGD just ignoring the issue, seems that a bug that makes it impossible to login is not one of their priorities xD

[Truewar]

Bug is reported since May 2013 and NGD just ignoring the issue, seems that a bug that makes it impossible to login is not one of their priorities xD

Not Ignored. I've got this response in support system:


We'll look it up as soon as we can so we can have it solved in a future version of the game.

So everything is OK :)

[Ysingrinus]

I haven't gamel log because the game crashs before. I've also tried to reinstall the game without any effects. I should try to change DE but i have no but i don't want...

Then I'll attend the future versions... :/

[andres81]

So everything is OK :)

Do you really think that after 10 months they still care about this issue? They promised fixes for several other bugs even years ago and they are still not fixed....

[Aries202]

I had this issue too, I fixed it some random way.

Are you copy/pasting the code in? I remember putting the code in a different way and it didn't crash so try doing it the other way.

[RichardCromwell]

Then I'll attend the future versions... :/
Wait, what?
Have you attempted andres81's suggested solution, yet? =)

The window where you are supposed to enter the code is broken and causes a segmention fault crash on most Linxu distributions. Try starting the game with a minimal window manager instead of KDE, Gnome or other desktop environments, that worked for me.
http://www.championsofregnum.com/forum/showthread.php?t=100997

So everything is OK Do you really think that after 10 months they still care about this issue? They promised fixes for several other bugs even years ago and they are still not fixed....
I fear you might have missed the irony, there. =P

[Ysingrinus]

I haven't tried anything =)
(Aries, I can't type the code: CoR crashs before the pop-up :) )

Maybe I'll try something...

[Anpu]

Hi, CoR crashses every time after login.

Description:
Whenever you try to login, you enter user and password and launcher simply close itself. So I am unable to login, to type this new access code, and that's about it.

Information:
Running inside KDE 4.11.3
on openSUSE 13.1 (Bottle)
powered by Linux 3.11.6-4-desktop,
CPU: Intel(R) Core(TM) i5 CPU 760 @ 2.80GHz

Steps to reproduce:


Start rolauncher
[optionally] Select language (on first run it wasn't selected)
NOTE: changing language closes launcher only if launcher started through installation created desktop icon; if calling Rolauncher through terminal, switching languages work without closing launcher
Enter your user and password
Hit enter -> launcher closes

strace ./rolauncher (last XX lines):

recvfrom(4, 0x205e2c4, 4096, 0, 0, 0) = -1 EAGAIN (Resource temporarily unavailable)
poll([{fd=3, events=POLLIN}, {fd=4, events=POLLIN}], 2, 0) = 0 (Timeout)
futex(0x2615640, FUTEX_WAIT_PRIVATE, 2, NULL) = -1 EAGAIN (Resource temporarily unavailable)
futex(0x2615640, FUTEX_WAIT_PRIVATE, 2, NULL) = 0
futex(0x2615640, FUTEX_WAKE_PRIVATE, 1) = 0
open("/usr/share/icons/oxygen/16x16/actions/dialog-cancel.png", O_RDONLY) = 19
fstat(19, {st_mode=S_IFREG|0644, st_size=848, ...}) = 0
mmap(NULL, 4096, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_ANONYMOUS, -1, 0) = 0x7f2a213f5000
read(19, "\211PNG\r\n\32\n\0\0\0\rIHDR\0\0\0\20\0\0\0\20\10\ 6\0\0\0\37\363\377"..., 4096) = 848
read(19, "", 4096) = 0
stat("/home/milovan/.local/share//mime/mime.cache", {st_mode=S_IFREG|0644, st_size=1000, ...}) = 0
stat("/home/milovan/.local/share//mime/mime.cache", {st_mode=S_IFREG|0644, st_size=1000, ...}) = 0
open("/home/milovan/.local/share//mime/mime.cache", O_RDONLY) = 20
fstat(20, {st_mode=S_IFREG|0644, st_size=1000, ...}) = 0
mmap(NULL, 1000, PROT_READ, MAP_SHARED, 20, 0) = 0x7f2a213f4000
close(20) = 0
stat("/usr/share/mime/mime.cache", {st_mode=S_IFREG|0644, st_size=131516, ...}) = 0
open("/usr/share/mime/mime.cache", O_RDONLY) = 20
fstat(20, {st_mode=S_IFREG|0644, st_size=131516, ...}) = 0
mmap(NULL, 131516, PROT_READ, MAP_SHARED, 20, 0) = 0x7f2a0e67f000
close(20) = 0
stat("/usr/share/mime/mime.cache", {st_mode=S_IFREG|0644, st_size=131516, ...}) = 0
open("/usr/share/mime/mime.cache", O_RDONLY) = 20
fstat(20, {st_mode=S_IFREG|0644, st_size=131516, ...}) = 0
mmap(NULL, 131516, PROT_READ, MAP_SHARED, 20, 0) = 0x7f2a0e65e000
close(20) = 0
stat("/usr/lib64/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-png.so", {st_mode=S_IFREG|0755, st_size=23200, ...}) = 0
open("/usr/lib64/gdk-pixbuf-2.0/2.10.0/loaders/libpixbufloader-png.so", O_RDONLY|O_CLOEXEC) = 20
read(20, "\177ELF\2\1\1\0\0\0\0\0\0\0\0\0\3\0>\0\1\0\0\0\220\37\0\0\0\0\0\0"..., 832) = 832
fstat(20, {st_mode=S_IFREG|0755, st_size=23200, ...}) = 0
mmap(NULL, 2118360, PROT_READ|PROT_EXEC, MAP_PRIVATE|MAP_DENYWRITE, 20, 0) = 0x7f2a0e458000
mprotect(0x7f2a0e45d000, 2093056, PROT_NONE) = 0
mmap(0x7f2a0e65c000, 8192, PROT_READ|PROT_WRITE, MAP_PRIVATE|MAP_FIXED|MAP_DENYWRITE, 20, 0x4000) = 0x7f2a0e65c000
close(20) = 0
mprotect(0x7f2a0e65c000, 4096, PROT_READ) = 0
lseek(19, 0, SEEK_SET) = 0
--- SIGSEGV {si_signo=SIGSEGV, si_code=SEGV_MAPERR, si_addr=0x40} ---
+++ killed by SIGSEGV +++
Segmentation fault

If needed, whole strace can be provided.


I forgot if this game required some special libpng version to work, but currently I have :

i | libpng12-0 | Library for the Portable Network Graphics Format (PNG) | package
i | libpng16-16 | Library for the Portable Network Graphics Format (PNG) | package
i | libpng16-16-32bit | Library for the Portable Network Graphics Format (PNG) | package

If anything else needed to provide or testing for some patch, I am willing to help and try.

Edit:
Nvidia gtx 460, nvidia driver 331.20

[andres81]

The error is already known, NGDs nice window where you are supposed to enter the code tries to open some GTK icons directly while it should first check if these files are symlinks and retrieve their real filename before opening them. That is what causes the crash.

One of the devs (Surak) even replied to that issue that NGD is not aware of any icons in their code. Appearantly they are using third party software to make this window and have no glue how to fix the error.

Try this if you use KDE4 in openSuse
GTK2_RC_FILES=/usr/share/themes/Redmond/gtk-2.0/gtkrc rolauncher

[Anpu]

The error is already known, NGDs nice window where you are supposed to enter the code tries to open some GTK icons directly while it should first check if these files are symlinks and retrieve their real filename before opening them. That is what causes the crash.

One of the devs (Surak) even replied to that issue that NGD is not aware of any icons in their code. Appearantly they are using third party software to make this window and have no glue how to fix the error.

Try this if you use KDE4 in openSuse
GTK2_RC_FILES=/usr/share/themes/Redmond/gtk-2.0/gtkrc rolauncher
Thanks that fixed the issue.