View Full Version : E-Mail Change
That_Nigga_B
12-11-2014, 11:48 AM
How can I go about getting the e-mail address changed for my Regnum support website account (http://www.championsofregnum.com/support), when the domain no longer offers e-mail services; so I cannot get the confirmation e-mail? I have tried to contact tech support by opening tickets, but have got no reply. I have also tried e-mailing NGD Studios (I have enclosed a copy below), also receiving no reply. So I am trying to reach out through these means and see if I can get in contact with someone. It has proven impossible to reach anyone externally any other way. So please get back to me when you get a chance, and let me know what I need to do. Thank you for your time, and have a wonderful morning.
Humulus
12-11-2014, 12:20 PM
Hey!
I'm sorry to hear you're having problems with logging in.
The support crew can help you changing you're email, so you were doing the right thing by sending a ticket. Unfortunately the process of answering can take a few days because of the many tickets they receive. Also tickets are only answered on weekdays, this is also a reason why it is taking so long as you sent your ticket on Friday (just before the weekend).
Please send me a forum PM with your ticket ID, it can be found just above your ticket and should look something like: ABC-123456, and we will help you as quickly as we can.
I also suggest you edit your email adress and details out of your post. Never know who's watching that might abuse this info...
Best regards!
Frosk
12-11-2014, 03:35 PM
Please check your tickets, as you've received a reply yesterday. :dance:
Best,
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