game crashes before start playing

[m0rdr3d]

Hi all!

I use Linux Slackware 11.0 with Xorg 6.9 and an ATI radeon x700 video card.

If I try to start the game, after the update screen, and the clicking of the "Play" buton, the game crashes with a segmentation fault the first time, and every next try it freezes on a black screen sayng "server timeout retriving resource 32210, expected 0, received 0" (or similar) and i have to kill the process manually.

These are the crash_backtrace :

libs/libcore_client.so(_ZN10ClientBase14save_backtraceE v+0x7e) [0x401d054e]
libs/libcore_client.so(_ZN10ClientBase12client_crashEi+ 0x17) [0x401d0857]
/lib/libpthread.so.0 [0x411ab4b1]
/lib/libc.so.6 [0x40dc4958]
libs/libgui.so(_ZN3GUI9WrapLabel17update_scrollbarsEv+0 x1e4) [0x40485004]
libs/libgui.so(_ZN3GUI15StringListColor8add_itemESs10RG BA_ColorS1_+0x10f) [0x404a55ef]
libs/libgui.so(_ZN3GUI15StringListColor8add_itemESs+0x9 f) [0x404a587f]
libs/libgui_extension.so(_ZN9GUILogger3outEPKcS1_S1_N6L ogger8TextTypeES1_i+0x44a) [0x4062b05a]
libs/libresource_system.so(_ZN8SDB_FileC1ESsSsb+0x4a6) [0x407526d6]
libs/libresource_system.so(_ZN13DiskRetriever15load_sdb _threadEv+0x2d1) [0x407335e1]
libs/libresource_system.so(_ZNK4sigc15adaptor_functorIN S_18bound_mem_functor0Iv13DiskRetrieverEEEclEv+0x2 6) [0x40735da6]
libs/libresource_system.so(_ZN4sigc8internal10slot_call 0INS_18bound_mem_functor0Iv13DiskRetrieverEEvE7cal l_itEPNS0_8slot_repE+0x20) [0x40735dd0]
libs/libos.so(_ZN13ThreadedClass11thread_procEv+0x1ae) [0x40b1970e]
libs/libos.so(_ZN13ThreadedClass20generic_posix_threadE PS_+0x1c) [0x40b1943c]
/lib/libpthread.so.0 [0x411a3f5b]
/lib/libc.so.6(__clone+0x5a) [0x40e63bea]


(part of) the error_log:

[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 33003. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32997. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32998. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32997. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32998. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32998. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 33003. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32998. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 33003. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 32210. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0
[HTTP Retriever][http_retriever.cpp(210)] Connection timeout downloading resource 0. Retrying.
[HTTP Retriever][http_retriever.cpp(211)] Bytes received: 0, expected: 0


and the log.txt

[RenderizerGL][renderizer_gl_x11.cpp(158)] X Server vendor: The X.Org Foundation
[RenderizerGL][renderizer_gl_x11.cpp(162)] X Server release: 6.9.0
[RenderizerGL][renderizer_gl.cpp(388)] Got a 24 bit visual with a 24 bit depth buffer
[RenderizerGL][renderizer_gl.cpp(408)] OpenGL vendor: ATI Technologies Inc.
[RenderizerGL][renderizer_gl.cpp(409)] OpenGL renderer: RADEON X700 PRO Generic
[RenderizerGL][renderizer_gl.cpp(410)] OpenGL version: 2.0.6234 (8.32.5)
[RenderizerGL][renderizer_gl_extensions_loader.cpp(202)] Detected OpenGL extensions: GL_ARB_draw_buffers, GL_ARB_fragment_program, GL_ARB_fragment_shader, GL_ARB_multisample, GL_ARB_multitexture, GL_ARB_occlusion_query, GL_ARB_point_parameters, GL_ARB_shader_objects, GL_ARB_shading_language_100, GL_ARB_texture_compression, GL_ARB_texture_cube_map, GL_ARB_texture_env_add, GL_ARB_texture_env_combine, GL_ARB_texture_env_dot3, GL_ARB_texture_mirrored_repeat, GL_ARB_texture_rectangle, GL_ARB_vertex_buffer_object, GL_ARB_vertex_program, GL_ARB_vertex_shader, GL_EXT_blend_func_separate, GL_EXT_draw_range_elements, GL_EXT_fog_coord, GL_EXT_framebuffer_object, GL_EXT_secondary_color, GL_EXT_separate_specular_color, GL_EXT_stencil_wrap, GL_EXT_texture_compression_s3tc, GL_EXT_texture_edge_clamp, GL_EXT_texture_filter_anisotropic, GL_EXT_texture_lod_bias, GL_SGIS_generate_mipmap, GL_SGIS_texture_lod
[RenderizerGL][renderizer_gl_extensions_loader.cpp(209)] OpenGL Shading Language version: 1.10
[RenderizerGL][renderizer_gl_extensions_loader.cpp(214)] Shader model 2 capable card detected
[Logger][logger.cpp(709)] Using log file: ./log.txt
[RenderizerGL][renderizer_gl_x11.cpp(158)] X Server vendor: The X.Org Foundation
[RenderizerGL][renderizer_gl_x11.cpp(162)] X Server release: 6.9.0
[RenderizerGL][renderizer_gl.cpp(388)] Got a 24 bit visual with a 24 bit depth buffer
[RenderizerGL][renderizer_gl.cpp(408)] OpenGL vendor: ATI Technologies Inc.
[RenderizerGL][renderizer_gl.cpp(409)] OpenGL renderer: RADEON X700 PRO Generic
[RenderizerGL][renderizer_gl.cpp(410)] OpenGL version: 2.0.6234 (8.32.5)
[RenderizerGL][renderizer_gl_extensions_loader.cpp(202)] Detected OpenGL extensions: GL_ARB_draw_buffers, GL_ARB_fragment_program, GL_ARB_fragment_shader, GL_ARB_multisample, GL_ARB_multitexture, GL_ARB_occlusion_query, GL_ARB_point_parameters, GL_ARB_shader_objects, GL_ARB_shading_language_100, GL_ARB_texture_compression, GL_ARB_texture_cube_map, GL_ARB_texture_env_add, GL_ARB_texture_env_combine, GL_ARB_texture_env_dot3, GL_ARB_texture_mirrored_repeat, GL_ARB_texture_rectangle, GL_ARB_vertex_buffer_object, GL_ARB_vertex_program, GL_ARB_vertex_shader, GL_EXT_blend_func_separate, GL_EXT_draw_range_elements, GL_EXT_fog_coord, GL_EXT_framebuffer_object, GL_EXT_secondary_color, GL_EXT_separate_specular_color, GL_EXT_stencil_wrap, GL_EXT_texture_compression_s3tc, GL_EXT_texture_edge_clamp, GL_EXT_texture_filter_anisotropic, GL_EXT_texture_lod_bias, GL_SGIS_generate_mipmap, GL_SGIS_texture_lod
[RenderizerGL][renderizer_gl_extensions_loader.cpp(209)] OpenGL Shading Language version: 1.10
[RenderizerGL][renderizer_gl_extensions_loader.cpp(214)] Shader model 2 capable card detected
[SDB_File][sdb_file.cpp(1236)] SDB: ../data0.sdb(0.00 MB), fragmentation: 0.00%
[SDB_File][sdb_file.cpp(1236)] SDB: ../data1.sdb(0.00 MB), fragmentation: 0.00%
[SDB_File][sdb_file.cpp(1236)] SDB: ../data2.sdb(0.00 MB), fragmentation: 0.00%
[SDB_File][sdb_file.cpp(1236)] SDB: ../data3.sdb(0.00 MB), fragmentation: 0.00%
[SDB_File][sdb_file.cpp(1236)] SDB: ../data4.sdb(0.00 MB), fragmentation: 0.00%
[ResourceManager][resource_manager.cpp(275)] memory retriever is ready
[ResourceManager][resource_manager.cpp(275)] disk retriever is ready
[ResourceManager][resource_manager.cpp(275)] http retriever is ready


well... any suggestions?

Thank you!

[surak]

Firewall issues? Are you behind a proxy server to browse the web?

[m0rdr3d]

I already have configured properly my firewall (anyway, the same thing happens with the firewall down) and i am not behind a proxy...

I correctly recive the software updates, but the game doesn't start.

Some rare lucky times the game freezes on the support splashscreen (that one of ati and amd).

Nothing changes trying witth the safe mode.

[surak]

The game communicates with it's resource server via HTTP, using the standard port 80... Your log shows that it's failing to get any resources.

If you can browse the web normally, it should work. Please verify your browser is not using any non-standard settings to work.

[m0rdr3d]

Yes, i noticed it used the port 80, but i don't have idea of what may be wrong...
I did some other tests, but my port 80 is not blocked, and my browser doesn't have any non-standard settings.

Thank you for your attention.

[surak]

Can you tell me more about your machine's hardware? Is it a notebook?

[m0rdr3d]

no, it's a desktop.
Motherboard: ASUS A8V-E Deluxe
AMD Athlon64 3200+ (but i use a 32 bit OS)
cpu MHz 2000; cache size 512 KB
Radeon x700 pro
Marvell Yukon Ethernet Gigabit controller

[m0rdr3d]

Are there any test function I can call on the server (like in a telnet session) to see if i can properly comunicate with it?

[ArcticWolf]

Could you play normally after an update or did it start since you installed the game?

[surak]

Can you enable private messages, m0rdr3d?

[m0rdr3d]

i can't see anything of the game, the most "advenced" thing i can (sometimes) see is the image of ATI and AMD (and then freezes).

Or sometimes it crashes with a segmentation fault

[tWalker]

i had a similar problem in the beginning and i found a quick solution for me.

As normally i had choosen a 32bit resolution in the beginning and then game crashes for me,too
(ubuntu dapper, ati 9600, pentium-m 1.7ghz)

Though when I use 16bit resolutions all is fine

[gearsolid]

do you have 3D acceleration?
installed correctly the fglrx driver?
try in terminal:
fglxrinfo

and post results.
i dont know if "radeon" closed drivers for linux works well, but here my ATI radeon 9550 works glarious... Im loving this game :D

[m0rdr3d]

3d acceleration is ok, and there are no changes with any resolution