Missing item after last update.

[jeka]

After last update hat with int bonus disappeared from my conjurer char.
I don't have it anymore in my inventory, so i want to ask why is that?

btw lag is even worse now :( and it kills gameplay
I usually used to play without too much lag at my morning time (9:30am GMT+2) but after this update its almost impossible ... and there are only ~250 users online

[Hellman2]

The lag maybe somehow normal at the moment.
Everyone is downloading all resources and it seems that the resources are transfered from the same server.
This happens after each update. Just wait a few days. It may get better then (hopefully).
With your hat... dont know. have to check my hats ;)

[tyrotyro]

Yea i lost a ton of items..... THATS NOT FAir
cuz it was from my bank char too!

[Nikor]

Happened to me as well, I had a lvl 48 (I think) hat with +5 int on my warlock, and now it is gone. I still have my +5 int hat on my conju, though.

[Adrian]

Hi Community,

Please send an e-mail to customer@ngdstudios.com.ar with a brief description of your problem and the lost item information.

We are working to solve the problem, please accept our apologies for the inconvenience.

Regards,

[Adrian]

Hi again,

This issue has already been solved. Please log-in again to recover the items lost because of this problem.

Regards.