xim bought never received

[sboube]

Hello ngd,
A week ago, i bought xim and i have never received them; well ok it may happen; after that i wrote 2 emails and no answer yet, not even a "ok received, we'll see what we can do": no need for a long answer...
Just hope it will not gonna last any longer.
for information the email i found was info@ngdstudios.com.ar
have a nice day.

[ieti]

Maybe it is better to post ticket here --> http://www.regnumonlinegame.com/support/

Just choose right section.

[sboube]

Maybe it is better to post ticket here --> http://www.regnumonlinegame.com/support/

Just choose right section.

Thanks you, trying that too.
'nice day too

[sboube]

fixed, thanks ngd

[Kitsuni]

For future reference, NGD no longer responds to emails. If you want a problem solved, you have to use the ticket system.