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Ashnurazg
05-23-2012, 11:57 PM
Regnum crashes on my PC with Win7 Prof. x64 mostly every time when closing Regnum.

The crash log shows:
"Problem signature:
Problem Event Name: BEX
Application Name: ROClientGame.exe
Application Version: 1.7.6.32644
Application Timestamp: 4fb51c75
Fault Module Name: StackHash_4a95
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 4fb51c75
Exception Code: c0000005
Exception Offset: 00000008
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1031
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789"

I've found a statement about StackHash crashes at http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/can-anyone-help-me-to-solve-the-appcrash-problem/6c2bfd74-5eb4-4c5f-92c6-90818086d964
It's a DEP (Data Execution Prevention) exception. My processor supports DEP and it is enabled for all programs.

DEP is a very good security feature and should NOT disabled for some applications. Does Regnum create some "wild pointers" :wink: on closing or does the compiler (which is used for compiling Regnum from source code) creates bad code - which results in a DEP exception?

I hope you fix that problem soon.

Quincebo
05-24-2012, 10:04 AM
Think this should belong in Technical Support (http://regnumonline.com.ar/forum/forumdisplay.php?f=11)
As far as i know this is the problem with power management.
Try this (http://www.ozone3d.net/benchmarks/fur/) stresstest overnight, or when you are off for a longer period.

Please place the results here.
It's possible that you have to buy a new PSU(Power Supply Unit), giving your pc more power.

Ashnurazg
05-24-2012, 10:00 PM
Think this should belong in Technical Support
A moderator/volunteer can move this thread to Technical Support - if necessary. :wink:

As far as i know this is the problem with power management.
Try this stresstest overnight, or when you are off for a longer period.
PSU is stable, no graphics errors (it's a new graphics card, 1 week old) after 1 1/2 hours. My graphics card sounds like a starting plane while running the stresstest.

It's not when playing (can play 4-5 hours or more without a crash), it's only when I close Regnum.

It's possible that you have to buy a new PSU(Power Supply Unit), giving your pc more power.
530W from my "be quiet! Pure Power 530W BQT L7" PSU is enough for my system.

This must be a bug which happens only at Windows 7, I have no crash at closing on Ubuntu Linux 12.04 LTS x64.

Quincebo
05-25-2012, 10:25 AM
A moderator/volunteer can move this thread to Technical Support - if necessary. :wink:


PSU is stable, no graphics errors (it's a new graphics card, 1 week old) after 1 1/2 hours. My graphics card sounds like a starting plane while running the stresstest.

It's not when playing (can play 4-5 hours or more without a crash), it's only when I close Regnum.


530W from my "be quiet! Pure Power 530W BQT L7" PSU is enough for my system.

This must be a bug which happens only at Windows 7, I have no crash at closing on Ubuntu Linux 12.04 LTS x64.
Still think it's weird, i dont think your hardware needs more power when closing RO.
Does your RO only crash when closing RO?, no other programs?
Maybe someone else has an idea??

Edit: Tried Malware or registry fixes?

Ashnurazg
05-25-2012, 04:08 PM
Does your RO only crash when closing RO?, no other programs?
Jep, only Regnum, only at closing, no other program.

Edit: Tried Malware or registry fixes?
No. I'm not sure why I should try Malware or registry fixes?
I scanned my system with OTL (a HijackThis like tool), nothing suspicious in the log files.

Quincebo
05-25-2012, 04:14 PM
I know StackHash_4a95 also occurs on IE on W7,because i had the same problem some time ago, but i have no clue how it works with RO.
A possible fix for IE is to fix registers and deleted all malware

Have you tried it on safe mode??

Ashnurazg
05-27-2012, 07:14 PM
I have this problem on my laptop (CPU: AMD Athlon II X2 P340) and my Desktop (CPU: AMD Phenom II X4 955BE@3,6Ghz). It's complete different hardware, but the same error.

Quincebo
05-29-2012, 09:40 AM
Too bad Surak was watching this topic, and someone moved this topic, but didn't reply at all.
I think you gonna have to deal with it :(

Ashnurazg
05-30-2012, 01:18 AM
Looks like the last client update fixed my problem with crashes at closing.:thumb:
Doesn't it?

Quincebo
05-30-2012, 09:44 AM
Oh thats good news :)