E-mail changed from .com to .net. Cant update e-mail because it no longer exists.

[Kreppnar]

So i have mail at delorean.net. It was originally .com when i signed up. Now that the game requires a security key to login, i cannot get that key because my e-mail address doesn't work in my account. I cannot update my e-mail in my account because it sends a request to my .com e-mail. How can i get my e-mail updated? I dont want to lose my characters.

I have sent a e-mail regarding this issue, but it has been a few weeks now, and i have not gotten a reply. Please help!

-kreppnar-

[Lebeau]

I did same months ago for my niece's NGD account & no reply yet. All I can tell you is send a ticket to http://www.gamesamba.com/tickets.html if you have a GameSamba acct. & describe your situation, list the acct. name, your old e-mail addr. & your new e-mail addr. & wait. If yours is a NGD or STEAM acct., then send ticket to http://www.championsofregnum.com/support/ & wait. Best of good luck with this....

[Frosk]

Originally Posted by Kreppnar

So i have mail at delorean.net. It was originally .com when i signed up. Now that the game requires a security key to login, i cannot get that key because my e-mail address doesn't work in my account. I cannot update my e-mail in my account because it sends a request to my .com e-mail. How can i get my e-mail updated? I dont want to lose my characters.

I have sent a e-mail regarding this issue, but it has been a few weeks now, and i have not gotten a reply. Please help!

-kreppnar-

Hi there,

All you need to do is submit a ticket to www.championsofregnum.com/support describing your issue, as long as this is about an NGD account.

We solved hundreds of issues like these; and those that weren't solved, exist exclusively because they're in progress or because of the fact that the user was never able to prove that he/she was the legitimate owner of the account.

Best,