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Technical Support Questions about game technical support to the users of the community

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Old 11-28-2013, 10:01 AM   #1
Kaurog
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Default Recent server breakdown

My thanks to the NGd team for fixing the server. I can appreciate the difficulties.
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Old 11-28-2013, 11:07 AM   #2
Adrian
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Oh, a thank you thread, well we don't deser... wait, that emoticon at the end...

On a serious note:

The server died and a because of a bug the server was reporting that it was still "online" and "ok" to the notification service (the one that doesn't let us sleep) that lets us know about it and wake up from our cosy beds in winter to fix it ASAP.

We're very sorry about this and, of course, we're working on a fix to our notification service for this not to happen ever again. I don't like to sleep, anyway.
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