Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 10-14-2007, 03:04 PM   #1
Xero_Aurion
Pledge
 
Xero_Aurion's Avatar
 
Join Date: Oct 2007
Location: Within your mind
Posts: 5
Xero_Aurion is on a distinguished road
Default I can't log into the game

So this is the situation. After downloading the game I install it and everything seems fine. I open the game get as far as typing my username and password. Then afterwards a third screen appears (I'd assume the game is loading up at this point) and as it's almost loading it closes and I get an error message. This is what it said:

NOTE: this error had my username and password in it so I replaced those terms with <username> and <password>

This is the message:

11:50:44 PM: Execution of command '.\RegnumOnline.exe <username> <password> live_swe SELFUPDATE' failed (error 2: the system cannot find the file specified.)

I decided to check the details and this is what I got

11:50:43 PM: can't open file 'SelfUpdate/RegnumOnline.exe' (error 5: access is denied.)

11:50:44 PM: Failed to copy the file 'RegnumOnline.exe' to 'SelfUpdate\RegnumOnline.exe' (error 5: access is denied.)

11:50:44 PM: Failed to copy the file 'msvcp80.dll' to 'SelfUpdate\msvcp80.dll' (error 5: access is denied.)

11:50:44 PM: Failed to copy the file 'msvcr80.dll' to 'SelfUpdate\msvcr80.dll' (error 5: access is denied.)

11:50:44 PM: Failed to copy the file 'msvcm80.dll' to 'SelfUpdate\msvcm80.dll' (error 5: access is denied.)

Does anyone have an idea as to what happened? Do I have to adjust my firewall or something because I'm all confused now and I just want to play...
Xero_Aurion no ha iniciado sesión   Reply With Quote
Old 10-14-2007, 06:14 PM   #2
Pizdzius
Baron
 
Pizdzius's Avatar
 
Join Date: Jun 2007
Location: Polish Side of RA
Posts: 779
Pizdzius has a spectacular aura aboutPizdzius has a spectacular aura aboutPizdzius has a spectacular aura about
Default

uh I am not the best in technical issues, but maybe you should uninstall Regnum, download and install the game again
__________________
Pizdzius Swedzioszek Leader of CBA
Regnum Comic <- my
Regnum Comic , RSS version -> RSS
(if you wish to contact me on my other realm character: Ignis - Josephine)

Pizdzius no ha iniciado sesión   Reply With Quote
Old 10-14-2007, 10:26 PM   #3
NightTwix
Count
 
NightTwix's Avatar
 
Join Date: Dec 2006
Location: Germany
Posts: 1,655
NightTwix is on a distinguished road
Default

if you are using Vista then install the game outside the "program files" folder

oh and of course:
restart your box
NightTwix no ha iniciado sesión   Reply With Quote
Reply


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 01:47 PM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved