NGD: Don't sweat the small stuff.

Vaylos · 11-10-2007, 02:32 AM

Well, not that bugs on a production system is small, but there's been so many update-broken-bash threads, I figured I'd give you all a leg up, and offer some compliments and praises.

Considering you're a team of 8 people catering to the needs of hundreds (thousands?) of users, bugs can be expected. And I can 100% sympathize with your situation. I work at a university lab as a tech, but on the side I help out our internal ITS department. We may have less than 100 users, but our IT team consists of two official people, one of which is an elderly chinese man, and the other is an ex-military motorcyclist (read: biker) and then me giving a hand on the sidelines when I have time for it. We just recently acquired a blade system, which will be used by our bio-informatics department and their clients, however we will be setting up and maintaining it, and we will very soon be getting a SAN, and a new tape-backup system. Networking is definitely no cakewalk. Especially when one guy is windows oriented, and the other is pure linux. (admittedly I kinda waffle, since I use windows for games and audio production at home, but I also use linux)

I know full well how easily problems can crop up, and that oftentimes the singular base problem can disguise itself as multiple smaller problems. We found that out while setting up a new courier/postfix e-mail server on RHEL5. And, quite frankly, updates are a b*ch. (especially if our admin forgot to backup one of the config files D'OH!)

I think most people around here deep down know that you're all doing your best, and that, given the small size of your team, and the problems QA-ing everything, some rocky roads can be expected sometimes. As for beta, or not-beta, if you ask me, that's just nitpicking and labeling. Who cares? The point is, the game, despite occasinal problems, exists, is playable, and enjoyable. And given the relatively short time it takes these guys fix problems, you just know they have to be busting their cajones getting things done.

In a nutshell: Kudos to NGD, and hats off to you guys for keeping this going relatively smoothly, especially given your limited resources and personnel. I've seen other teams try to do the same thing you guys do (even slightly larger teams) and ultimately they either fail miserably, crash and burn, nosedive off a cliff, or just disappear into the mists of time. :P What makes NGD stand out, is that they are succeeding where many have tried and failed. So, best wishes to you guys. Good luck, and good bug-hunting to you all.

Zidane_Tribal · 11-10-2007, 02:47 AM

wow, i didn't realise you guys only had 8 people, i thought you were a much larger organisation.

in light of that little shocker, i have to say, bravo guys. you have produced an excellent game, and although i am the first to stand up and shout about bugs, i would also stand up and say well done.

8 guys.... i am amazed, you guys must put serious work into this. vaylos has it right, you guys deserve a big "well done".

Kiirani · 11-10-2007, 03:02 AM

I quite agree

chuckclose1 · 11-10-2007, 03:50 AM

the ngd team is by far doing a great job.

and im quite sure if more people would by xerimin and start getting some money in the teams bank accounts they have lots of upgrades that they would do if they had the funding and other ways to make the game play a little smoother

so show your support and spend some money people

and to all the syrtis kids DONT STEAL YOUR PARENTS CREDIT CARD

putkonen · 11-10-2007, 04:26 AM

Quote:

Originally Posted by chuckclose1

the ngd team is by far doing a great job.

and im quite sure if more people would by xerimin and start getting some money in the teams bank accounts they have lots of upgrades that they would do if they had the funding and other ways to make the game play a little smoother

so show your support and spend some money people

and to all the syrtis kids DONT STEAL YOUR PARENTS CREDIT CARD

lol wtf who wants to spend any money to product like this?
not me.

Comp · 11-10-2007, 04:31 AM

NGD, words of wisdom from my grandfather.....

"Don't sweat the petty stuff....and don't pet the sweaty stuff"

Words to live by....

mann2411 · 11-10-2007, 04:39 AM

ngd is doing a great job as soon as you can get the server working for a month without you needing to fix anything have yourself a nice little holiday. i wish i could buy ximeria but i dont have a credit card

i'm sure if ngd keeps making this game so great it'll become very very popular
ps when is the server coming back on?

ncvr · 11-10-2007, 09:45 AM

Quote:

Originally Posted by putkonen

lol wtf who wants to spend any money to product like this?
not me.

Who wants to play this game then? No money = no game.

Anpu · 11-10-2007, 10:28 AM

Yes, NGD is the best game team i ve ever met in all Online games I played. So far they made excellent game, they listen users and suggestions, they are not rude with users, but polite, and afterall, yes team has only 8 ppl and still all works almost perfect! Must say, excellent job guys.

but pls that notification mail, fix it lol

e30G · 11-10-2007, 10:42 AM

Agreed! Great job on the game. It's not perfect, but I don't see how you guys can do better than the awesome job you already have been doing.

11-10-2007, 02:32 AM	#1
Vaylos Banned Join Date: Aug 2007 Location: Coralville, IA Posts: 202	NGD: Don't sweat the small stuff. Well, not that bugs on a production system is small, but there's been so many update-broken-bash threads, I figured I'd give you all a leg up, and offer some compliments and praises. Considering you're a team of 8 people catering to the needs of hundreds (thousands?) of users, bugs can be expected. And I can 100% sympathize with your situation. I work at a university lab as a tech, but on the side I help out our internal ITS department. We may have less than 100 users, but our IT team consists of two official people, one of which is an elderly chinese man, and the other is an ex-military motorcyclist (read: biker) and then me giving a hand on the sidelines when I have time for it. We just recently acquired a blade system, which will be used by our bio-informatics department and their clients, however we will be setting up and maintaining it, and we will very soon be getting a SAN, and a new tape-backup system. Networking is definitely no cakewalk. Especially when one guy is windows oriented, and the other is pure linux. (admittedly I kinda waffle, since I use windows for games and audio production at home, but I also use linux) I know full well how easily problems can crop up, and that oftentimes the singular base problem can disguise itself as multiple smaller problems. We found that out while setting up a new courier/postfix e-mail server on RHEL5. And, quite frankly, updates are a b*ch. (especially if our admin forgot to backup one of the config files D'OH!) I think most people around here deep down know that you're all doing your best, and that, given the small size of your team, and the problems QA-ing everything, some rocky roads can be expected sometimes. As for beta, or not-beta, if you ask me, that's just nitpicking and labeling. Who cares? The point is, the game, despite occasinal problems, exists, is playable, and enjoyable. And given the relatively short time it takes these guys fix problems, you just know they have to be busting their cajones getting things done. In a nutshell: Kudos to NGD, and hats off to you guys for keeping this going relatively smoothly, especially given your limited resources and personnel. I've seen other teams try to do the same thing you guys do (even slightly larger teams) and ultimately they either fail miserably, crash and burn, nosedive off a cliff, or just disappear into the mists of time. :P What makes NGD stand out, is that they are succeeding where many have tried and failed. So, best wishes to you guys. Good luck, and good bug-hunting to you all.

11-10-2007, 03:50 AM	#4
chuckclose1 Master Join Date: Oct 2007 Location: baltimore MD. United States Posts: 369	the ngd team is by far doing a great job. and im quite sure if more people would by xerimin and start getting some money in the teams bank accounts they have lots of upgrades that they would do if they had the funding and other ways to make the game play a little smoother so show your support and spend some money people and to all the syrtis kids DONT STEAL YOUR PARENTS CREDIT CARD __________________ CRYTOPS Kritipz Flame of Vahalla UTGHAR Warlock lvl 44 NORDO LVL5 ARCHER= SUPER NOOB

11-10-2007, 04:31 AM	#6
Comp Count Join Date: Jun 2007 Location: Jippy's Mom's House Posts: 1,286	NGD, words of wisdom from my grandfather..... "Don't sweat the petty stuff....and don't pet the sweaty stuff" Words to live by.... __________________ Compost (60 Hunter) Alsius Compoundious (Dead and gone...)

11-10-2007, 04:39 AM	#7
mann2411 Baron Join Date: Feb 2007 Location: Australia Posts: 699	ngd is doing a great job as soon as you can get the server working for a month without you needing to fix anything have yourself a nice little holiday. i wish i could buy ximeria but i dont have a credit card i'm sure if ngd keeps making this game so great it'll become very very popular ps when is the server coming back on? __________________ Brad - after a year of not playing I have no idea how to play my character, no clue what's going on and have to ask questions every few minutes.... I am the born again noob.

11-10-2007, 10:28 AM	#9
Anpu Count Join Date: Jun 2007 Posts: 1,186	Yes, NGD is the best game team i ve ever met in all Online games I played. So far they made excellent game, they listen users and suggestions, they are not rude with users, but polite, and afterall, yes team has only 8 ppl and still all works almost perfect! Must say, excellent job guys. but pls that notification mail, fix it lol __________________ Inquisition

11-10-2007, 02:47 AM	#2
Zidane_Tribal Apprentice Join Date: Sep 2007 Posts: 77	wow, i didn't realise you guys only had 8 people, i thought you were a much larger organisation. in light of that little shocker, i have to say, bravo guys. you have produced an excellent game, and although i am the first to stand up and shout about bugs, i would also stand up and say well done. 8 guys.... i am amazed, you guys must put serious work into this. vaylos has it right, you guys deserve a big "well done".

11-10-2007, 03:02 AM	#3
Kiirani Master Join Date: Aug 2007 Posts: 321	I quite agree

11-10-2007, 10:42 AM	#10
e30G Count Join Date: Jun 2007 Location: Philippines Posts: 1,244	Agreed! Great job on the game. It's not perfect, but I don't see how you guys can do better than the awesome job you already have been doing. __________________ I N Q U I S I T I O N On Regnum Sabbatical