Crash problems every some minutes

[Stefan1200]

I write this topic for a clanmate, because my english is better (I hope ).

Problem:
His Windows Client of Regnum crash very often depends on it what he does ingame. If he stands outside a city and don't move much and do only healing of party members as conjurer, he can play many hours without no crash. But if he moves to much, maybe going to a city or simply another desert, his client crash every 5-10 minutes. If he has luck, the game runs 15 minutes, but that is not often. And if he has bad luck his client crash after 60 seconds again. This makes it almost impossible to do quests or something.

Things we tested:
He tried different settings in the launcher options. He tried the Safe Mode, max and min gfx settings, OpenGL and DirectX and he also disabled Sound and Music. He also disabled the soundcard and any not needed devices in the Windows Device Manager and tried to run Regnum after a restart. He also downloaded regnum from another source and tried a complete reinstall of the game. He also have installed the current version of the device drivers (even Direct3D). But Regnum still crash. All other games, even 3D games with higher system requirement, run without any problems.

System:
CPU: P4 3,2 GHz
GFX: ATI Radeon X1600 Pro
Ram: 2,5 GB DDR2
OS: Windows XP SP2
Game Version: 0.9.23 (Hotfix) (Date: 2007/11/14)

He uploaded all crashreports of Regnum, we hope you get them. If not, please leave a message. Two answers we hope to get: Do someone have a solution? Can the developers fix this bug or can we help somehow to get the needed informations? I hope you can help us, he likes the game, but it is very annoying to restart Regnum every 5 minutes.

sincerely
Stefan1200

[Stefan1200]

@ NGD: Did you get the crashlogfiles? Are this enough information or can we help somehow to find this crash issues?

[surak]

All files were received. What is his account name?

[Stefan1200]

Originally Posted by surak

All files were received. What is his account name?

His account name is: someelse86

Thanks for your help.

[Stefan1200]

Is it possible that the problem is an incompatibility with the Hyperthreading technology from Intel? Someone in the german regnum forums write almost the same problems gone away after disabling Hyperthreading. My clanmate tried to disable Hyperthreading too, but his Windows make problems without this Hyperthreading, so he cannot test it.

Maybe you can test it and make Regnum compatible with Hyperthreading?

[NightTwix]

hyperthreading sucks ass. I would disable it anyway.
In my eyes its mainly a marketing gag than a feature

[Stefan1200]

Originally Posted by NightTwix

hyperthreading sucks ass. I would disable it anyway.

Not possible for my clanmate without reinstalling Windows.

[NightTwix]

Originally Posted by Stefan1200

Not possible for my clanmate without reinstalling Windows.

it a BIOS option. windows shouldnt care

[Stefan1200]

Originally Posted by NightTwix

it a BIOS option. windows shouldnt care

But it does. He disabled HT in the BIOS and many programs crash, it was also impossible to open a internet connection (system crashed). Maybe because windows was installed as multicore os.

[Znurre]

Lol.. windows, multi core os ?
Windows XP doesn't even support pure 64-bit technology.

Anyway. I don't think reinstalling WIndow would help in that case..
If it don't work by disabling HT in BIOS it wont work even if you reinstall Windows.

But I can confirm that HT cause a lot of problems, cause one of the memebers in our clan reported the same problem. They were gone after disabling HT.