Please, help

c4st3r2 · 12-14-2008, 10:01 AM

hello everyone i have a ? for yall today after votein for ngd on there poll on

mmorpg.com all good things i loged out of the fourm and tryed to log back in

and i get this message You have been banned for the following reason:
Forum secondary account. More details: abuse@ngdstudios.com.ar

Date the ban will be lifted: Never im just wounderin why i have goten this

ban i do not understand i have done nothing wrong that i know of plz help me

with this im hopein its just a error

my outher forum acc is c4st3r1 in game name War Lord ty for your time and

help in advance

Heglin · 12-14-2008, 10:36 AM

It looks like NGD has started to enforce the "1 account" rule, atleast when it comes to the forum. If that rule would be enforced ingame then half of the userbase would be banned.

I can understand why it's good to enforce that rule on the forums though, othervise we'll have users playing around with 5 accs just because they want to spam.

I know that's not the case for you but some ppl would do it.

Znurre · 12-14-2008, 10:48 AM

The problem is just that they ban on basis of the IP adress.
If I have a LAN at my place, and my friends use their accounts on the forums while behind my router they will all get banned.

Miriya_PS · 12-14-2008, 01:57 PM

The ban is because you cannot use more than one account to post in the forums. This has been a rule for sometime now, because some people get used to create accounts to spam, to insult someone, to give insulting karma, to fake poll results, etc.

This means that you can use only one forum account for each computer. I think the ban system is automatic, so it might happen that there are actually two people that use the forum in that computer. If this is the case, just send a private message to Kailer explaining this situation. Or send an email to abuse@ngdstudios.com.ar .

Mikan · 12-14-2008, 02:27 PM

Quote:

Originally Posted by eddius

It looks like NGD has started to enforce the "1 account" rule, atleast when it comes to the forum. If that rule would be enforced ingame then half of the userbase would be banned.

It has been confirmed that NGD is starting to enforce this rule, inside and outside of the game.

Regards,

DkySven · 12-14-2008, 02:29 PM

My brother and I play from the same IP-adress(router) for more than a year now and we're still not banned.

Angelwinged_Devil · 12-14-2008, 11:17 PM

Quote:

Originally Posted by asdfghs

My brother and I play from the same IP-adress(router) for more than a year now and we're still not banned.

does he post on the forum?

Miriya_PS · 12-14-2008, 11:31 PM

Quote:

Originally Posted by asdfghs

My brother and I play from the same IP-adress(router) for more than a year now and we're still not banned.

I do not think the system is only about IP address. My IP address change every time I connect to Internet, also I post and play from different computers.

I read several times this kind of problems, and I do not have a clue about how it is done, but I understand that NGD has more than one way to know if there are someone using multiple accounts in the forum.

As for the accounts for the game, I do not know of anyone that have a problems for using more than one account, but the rule is there. I honestly do not understand why, because people who wants to play for different realms need to use more than one account. Not to mention that until some kind of box or bank is implemented some people need to use some characters to store items.

ncvr · 12-15-2008, 06:36 AM

Quote:

Originally Posted by Angelwinged_Devil

does he post on the forum?

His brother is Yest/Ertial Rye.

I think NGD enforced the rule in game too, ask Executor (Syrtis/Ra), apparently he knows someone who was banned for double accounting and someone reported him for double accounting too (but he hasn't been banned in game yet).

Adrian · 12-16-2008, 06:09 PM

Hi Community,

I need to clear up some points here to avoid confusion.

- Forum secondary accounts are detected not by IP, but from the computer in which they are accessed. This is coded in the forum source.

- Known cases of different persons accessing in a single PC are added to an exception list. If you are banned and think it's a mistake, you should communicate to the email address specified in the ban notice.

- Game secondary accounts are not being checked nor banned by the moment. The enforcement of rules regarding to game accounts are strongly focused in who possesses them. If NGD can't verify the identity of the possessor, the account will be banned or NGD will try to communicate with the creator of the account to solve the issue.

Advice: Communicate with abuse@ngdstudios.com.ar any time you have a problem with accounts. This is done only in the 30% of the account problem cases.

Regards,

12-14-2008, 10:01 AM	#1
c4st3r2 Banned Join Date: Sep 2007 Posts: 1	Please, help hello everyone i have a ? for yall today after votein for ngd on there poll on mmorpg.com all good things i loged out of the fourm and tryed to log back in and i get this message You have been banned for the following reason: Forum secondary account. More details: abuse@ngdstudios.com.ar Date the ban will be lifted: Never im just wounderin why i have goten this ban i do not understand i have done nothing wrong that i know of plz help me with this im hopein its just a error my outher forum acc is c4st3r1 in game name War Lord ty for your time and help in advance

12-14-2008, 10:36 AM	#2
Heglin Initiate Join Date: May 2007 Location: Sweden Posts: 136	It looks like NGD has started to enforce the "1 account" rule, atleast when it comes to the forum. If that rule would be enforced ingame then half of the userbase would be banned. I can understand why it's good to enforce that rule on the forums though, othervise we'll have users playing around with 5 accs just because they want to spam. I know that's not the case for you but some ppl would do it. __________________ Heglin lvl 55 Dwarf Knight Hewdir lvl 50 Nordo Marksman Hegrulun lvl 60 Utghar Conjurer Heglina lvl 44 Warlock Smaerta Och Lidande lvl 60 Dwarf Hunter

12-14-2008, 10:48 AM	#3
Znurre Marquis Join Date: Jan 2007 Location: RA Posts: 1,897	The problem is just that they ban on basis of the IP adress. If I have a LAN at my place, and my friends use their accounts on the forums while behind my router they will all get banned. __________________ Winning a fight is not what makes you a good player, it's how you do it. http://home.znur.re/screenshot%20201...2011_39_37.jpg

12-14-2008, 01:57 PM	#4
Miriya_PS Count Join Date: May 2007 Location: En ninguna parte y en todos lados, que a veces es lo mismo... Posts: 1,239	The ban is because you cannot use more than one account to post in the forums. This has been a rule for sometime now, because some people get used to create accounts to spam, to insult someone, to give insulting karma, to fake poll results, etc. This means that you can use only one forum account for each computer. I think the ban system is automatic, so it might happen that there are actually two people that use the forum in that computer. If this is the case, just send a private message to Kailer explaining this situation. Or send an email to abuse@ngdstudios.com.ar . __________________ I don't care too much for magnas... magnas can't buy me love... Dúnedain Ж Miriya - Panacea - Daimon Lisa - April Ryan Ж Dúnedain Onen i-Estel Edain, ú-chebin estel anim.

12-14-2008, 02:29 PM	#6
DkySven Marquis Join Date: Jul 2007 Location: The Netherlands Posts: 2,076	My brother and I play from the same IP-adress(router) for more than a year now and we're still not banned. __________________ Dky Sven, level 54 knight (Ra) Valhalla Dky the Goat, level 35 conjurer(Ra) Dky Sven, level 51 knight(Horus) Something

12-16-2008, 06:09 PM	#10
Adrian NGD·Studios Join Date: May 2007 Location: Wien, Österreich Posts: 2,859	Hi Community, I need to clear up some points here to avoid confusion. - Forum secondary accounts are detected not by IP, but from the computer in which they are accessed. This is coded in the forum source. - Known cases of different persons accessing in a single PC are added to an exception list. If you are banned and think it's a mistake, you should communicate to the email address specified in the ban notice. - Game secondary accounts are not being checked nor banned by the moment. The enforcement of rules regarding to game accounts are strongly focused in who possesses them. If NGD can't verify the identity of the possessor, the account will be banned or NGD will try to communicate with the creator of the account to solve the issue. Advice: Communicate with abuse@ngdstudios.com.ar any time you have a problem with accounts. This is done only in the 30% of the account problem cases. Regards, __________________