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Old 04-29-2010, 05:02 AM   #1
Gh0Stmak3r
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Default User disabled: verbal abuse

Hi

About a week ago I can not enter the game (user is disabled message). A popup window says: "User is disabled. Verbal abuse. More details: abuse@ngdstudios.com.ar" That's all.
Also I wrote an e-mail, but a week ago I have not received any response. How do I know how long the ban and why I became disabled?
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Old 04-29-2010, 07:30 AM   #2
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The reason for the the account been disabled is quite clear - verbal abuse
meaning you were rude verbally in game sufficiently enough to get a ban.

As for the length of time, you will just have to wait until NGD gets back to you
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Old 04-29-2010, 07:36 AM   #3
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I understand that the maximum period of one week. I have been more than a week I am disabled.
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Old 04-29-2010, 07:39 AM   #4
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Quote:
Originally Posted by Gh0Stmak3r View Post
I understand that the maximum period of one week. I have been more than a week I am disabled.
Maximum period would be forever, but they could give you week, two, a month maybe. Pity they don't write with a reason the length of the ban
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Old 04-29-2010, 07:39 AM   #5
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Quote:
Originally Posted by Gh0Stmak3r View Post
Hi

About a week ago I can not enter the game (user is disabled message). A popup window says: "User is disabled. Verbal abuse. More details: abuse@ngdstudios.com.ar" That's all.
Also I wrote an e-mail, but a week ago I have not received any response. How do I know how long the ban and why I became disabled?
Could it be your name? I know someone who got an infraction point for saying less than that. I certianly find your name offencive >.< You know there are young kids who play this game. Probably some even under the age of 13. I think they should make you change your name.
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Old 04-29-2010, 09:15 AM   #6
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I do not understand why it does not respond in a supportive and I do not understand why it was not informed. at least I knew what I did ... a great deal of my time and money sacrificed in the character and not getting answers ... Thank you for your help
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Old 04-29-2010, 10:10 AM   #7
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If the name is why I am banned, here is the solution, NGD! : Http://translate.google.com
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Old 04-29-2010, 10:21 AM   #8
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You cant be serious, google translate is internationally known to be awful.

Oh for the record, i find your username offensive as well
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Old 04-29-2010, 10:53 AM   #9
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the popup that informs you about being banned also displays time when the ban will be lifted, unless it's perma ban afaik. oh yeah, your name too, some people had names that weren't offensive in any way yet they got banned for inappropriate name, so go figure.

Quote:
Originally Posted by Skweeekers View Post
You know there are young kids who play this game. Probably some even under the age of 13.
Impossible! The user agreement says you have to be 13+ to play Regnum!
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Old 04-29-2010, 11:06 AM   #10
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The pop-up window does not have any other information.
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