Not Allowed to Redem Codes?

Vorosh · 04-15-2011, 06:57 PM

Made an account and tried the game because of the alienware giveaway keys, but when I made my character and put the code in it said you are not allowed to redem codes. Why?

_Seinvan · 04-15-2011, 07:23 PM

Those codes are waaaaaay expired. One time use only.

On the other hand, welcome to Regnum Online..?

Vorosh · 04-15-2011, 07:29 PM

Quote:

Originally Posted by _Seinvan

Those codes are waaaaaay expired. One time use only.

On the other hand, welcome to Regnum Online..?

No, there not. They are the codes from alienware that give a book of mastery, 250k gold, and a loin mount for new players.

http://www.alienwarearena.com/giveaway/regnum

loudermp · 04-15-2011, 08:40 PM

I have this issue also, but I just received this in my email, besides it says this offer is good from March 23 to April 23.

_Seinvan · 04-15-2011, 09:14 PM

Derp.

My bad, I guess I was thinking of some other codes

It should work, maybe you have to confirm something with Alienware? Usually the redeem codes from NGD are a one time thing; as in there's only one, which is where I got confused.

Again, my apologies

Sunnyboo63 · 04-17-2011, 10:20 PM

I am having the same problem and it's obviously not an expiration issue, because my son got a code and account the same exact day as I did, and he was able to use the code just fine. However my other son and I get the "you are not allowed to redeem codes" message. I sent in a ticket, but no one has gotten back to me. I am beginning to think this was just a scam by NGD to get people to play. I'm not sure I still want to play considering this experience.

_Kharbon_ · 04-17-2011, 10:24 PM

Quote:

Originally Posted by Sunnyboo63

I am having the same problem and it's obviously not an expiration issue, because my son got a code and account the same exact day as I did, and he was able to use the code just fine. However my other son and I get the "you are not allowed to redeem codes" message. I sent in a ticket, but no one has gotten back to me. I am beginning to think this was just a scam by NGD to get people to play. I'm not sure I still want to play considering this experience.

It is known that support takes long time to respond. It is sad that it has this effect, although I guess this could be expected...

Don't hung up the game just yet

It has many great aspects. Acquiring level 45 is just skiping some fun imho...

Sunnyboo63 · 04-17-2011, 11:02 PM

I'm going to wait it out and see. There seem to be a lot of unhappy people online (especially on the Alienware Arena website) regarding this code thing and I hope NGD will take care of it soon.

_Kharbon_ · 04-17-2011, 11:08 PM

Quote:

Originally Posted by Sunnyboo63

I'm going to wait it out and see. There seem to be a lot of unhappy people online (especially on the Alienware Arena website) regarding this code thing and I hope NGD will take care of it soon.

There are always unhappy people. The alienware arena only increases competition, therefore also tension. Many players don't really care of it.

lajdgw · 04-19-2011, 08:57 PM

So I take it they're just going to ignore all the problems and leave us without an answer or help?

04-15-2011, 06:57 PM	#1
Vorosh Pledge Join Date: Apr 2011 Posts: 2	Not Allowed to Redem Codes? Made an account and tried the game because of the alienware giveaway keys, but when I made my character and put the code in it said you are not allowed to redem codes. Why?

04-15-2011, 07:23 PM	#2
_Seinvan Initiate Join Date: May 2009 Location: Roaming the snow Posts: 247	Those codes are waaaaaay expired. One time use only. On the other hand, welcome to Regnum Online..? __________________ Meatshield, Seinvan, Sunday, Smash \ Sex Machine

04-15-2011, 08:40 PM	#4
loudermp Pledge Join Date: Apr 2007 Posts: 7	I have this issue also, but I just received this in my email, besides it says this offer is good from March 23 to April 23. __________________ I read it on the internet, so it must be true! PDL

04-15-2011, 09:14 PM	#5
_Seinvan Initiate Join Date: May 2009 Location: Roaming the snow Posts: 247	Derp. My bad, I guess I was thinking of some other codes It should work, maybe you have to confirm something with Alienware? Usually the redeem codes from NGD are a one time thing; as in there's only one, which is where I got confused. Again, my apologies __________________ Meatshield, Seinvan, Sunday, Smash \ Sex Machine

04-17-2011, 10:20 PM	#6
Sunnyboo63 Pledge Join Date: Apr 2011 Posts: 3	Not Happy I am having the same problem and it's obviously not an expiration issue, because my son got a code and account the same exact day as I did, and he was able to use the code just fine. However my other son and I get the "you are not allowed to redeem codes" message. I sent in a ticket, but no one has gotten back to me. I am beginning to think this was just a scam by NGD to get people to play. I'm not sure I still want to play considering this experience.

04-17-2011, 11:02 PM	#8
Sunnyboo63 Pledge Join Date: Apr 2011 Posts: 3	I'm going to wait it out and see. There seem to be a lot of unhappy people online (especially on the Alienware Arena website) regarding this code thing and I hope NGD will take care of it soon.

04-19-2011, 08:57 PM	#10
lajdgw Pledge Join Date: Apr 2011 Posts: 1	So I take it they're just going to ignore all the problems and leave us without an answer or help?