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Technical Support Questions about game technical support to the users of the community

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Old 05-20-2011, 11:43 AM   #1
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Default Reedem Code Error

Please re-activate my "Reedem code"
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Old 05-20-2011, 12:07 PM   #2
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What code are you trying to put in?

Please don't tell me you're trying to use redeem codes for Realms Online.

Also, the Mount code expired.
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Old 05-20-2011, 12:14 PM   #3
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Originally Posted by Aries202 View Post
What code are you trying to put in?

Please don't tell me you're trying to use redeem codes for Realms Online.

Also, the Mount code expired.
No, Something else and what matters now is activating my Reedem code.
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Old 05-20-2011, 12:21 PM   #4
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Where did you get such "code", keeping it a secret doesn't help... Don't put the code number here, just who gave you it?
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Old 05-20-2011, 05:09 PM   #5
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As message says, throw ticket in support system. The best bet (unless ticket gets deleted suddenly).
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Old 05-20-2011, 06:30 PM   #6
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Quote:
Originally Posted by Anpu View Post
As message says, throw ticket in support system. The best bet (unless ticket gets deleted suddenly).
Yea, they deleted it couple of times and they they asked for account information and they told me they fix it if there are more problems i have to contact them again.. but they keep deleting all the time.
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Old 05-21-2011, 07:43 AM   #7
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I had the same problem. Submit a ticket in the tech support section. My ticket got deleted too, but the problem was solved...
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Old 05-21-2011, 10:48 AM   #8
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Quote:
Originally Posted by _Kharbon_ View Post
I had the same problem. Submit a ticket in the tech support section. My ticket got deleted too, but the problem was solved...
General
Support | Soporte
Customer | Clientes
Abuse | Abuso
Stolen Accounts | Cuentas Robadas
Problemas Alienware

well then, mind telling us which section the tech support section is?

tech support section sounded fishy in your post, i just had to look this up :P
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Old 05-21-2011, 01:53 PM   #9
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Quote:
Originally Posted by ice_zero_cool View Post
General
Support | Soporte
Customer | Clientes
Abuse | Abuso
Stolen Accounts | Cuentas Robadas
Problemas Alienware

well then, mind telling us which section the tech support section is?

tech support section sounded fishy in your post, i just had to look this up :P
Sorry, I meant the "Support" section.
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