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Technical Support Questions about game technical support to the users of the community

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Old 05-21-2011, 10:46 AM   #1
Reeva1
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Yesterday I connected to Amun in order to test the new Forts and invasion system.
My main character, Reeva Perlon is missing !
All of my others are ok ...

Although I know Amun is just for testing, I am a bit afraid that my character would disappear when the update will be done in Ra server.

Does anybody experience a similar problem ?
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Old 06-08-2011, 07:20 PM   #2
Castingbeast
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Having a similar problem now, trying to log in amun but no chars at all (that account has three) and then choose your realm screen appears

Can u check this NGD by any chance?

Am I the only one having this problem?
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Old 06-08-2011, 07:25 PM   #3
Wyatt
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Amun is the testing server for Regnum and therefore characters are copied there on a need to basis.

Don't worry your characters on the live servers are safe.
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Old 06-08-2011, 07:33 PM   #4
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Only Ra characters were copied to Amun. I wanted to do some tests but I can't because of that. :/
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Old 06-09-2011, 01:10 PM   #5
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I have the same problem <.>.
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Old 06-10-2011, 04:00 PM   #6
Castingbeast
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Quote:
Originally Posted by Wyatt View Post
Amun is the testing server for Regnum and therefore characters are copied there on a need to basis.

Don't worry your characters on the live servers are safe.
I know its a testing server and I know my chars are safe on Horus, I played them ty, but people log in Amun to test things and its impossible atm.....

Is it so hard or a long procedure to fix this issue?
/me doesnt think so
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Old 06-11-2011, 07:14 AM   #7
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Sometimes they disable the copy character feature from Ra or Horus to Amun for testing purposes and most likely to avoid extra load on the server as that server(Amun) doesn't have the same hardware or a powerful machine as the live servers do.

Therefore, if you don't see your character there, this is most likely the cause. Like I said before, they are only copied on a need to basis.

Closing here.

Regards,
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