Problem in the game

saramon · 02-22-2012, 10:00 PM

i use to play regnum quite a while ago and i recently downloaded it but my old character is gone it took me a while to get to the level and i was wondering why its gone any help ??? ps i didnt delete it

Lekarz · 02-22-2012, 11:01 PM

You log to right server?

JainFarstrider · 02-23-2012, 01:43 PM

have you given your account info to anyone? Did you log onto the right server?

saramon · 02-23-2012, 02:05 PM

ive always played on he 0ne server and never gave me details out

roonwick · 02-23-2012, 03:07 PM

Have you tried logging on to amun?

characters from different servers are available there, I think.

EMIN · 02-24-2012, 08:49 AM

1st: you may have logged to the wrong server so try to log in to amun to check all your characters
2nd: you may have logged to the wrong account

3rd: if someone else knew your pass, he may have deleted your character

Check all these and if you still face problems send a ticket to NGD

P.S: A friend of mine faced the same problem but I dont know how he solved it. His name is gisli from alsius, you can ask him if you want

Cuchulainn · 02-24-2012, 09:04 AM

The server you played on, is probably the RA named server. If you cannot find your characters on RA, you could send NGD a ticket via the support system here. Probably it will take several days until you get a response then.

EMIN · 02-24-2012, 09:05 AM

put importance level to high and they will respond within 2-4 days. They did it to me

02-22-2012, 10:00 PM	#1
saramon Pledge Join Date: Feb 2008 Posts: 2	Problem in the game i use to play regnum quite a while ago and i recently downloaded it but my old character is gone it took me a while to get to the level and i was wondering why its gone any help ??? ps i didnt delete it

02-23-2012, 01:43 PM	#3
JainFarstrider Initiate Join Date: Oct 2007 Location: Where the internet is bad Posts: 119	have you given your account info to anyone? Did you log onto the right server? __________________ "My friends call me Big Phil, but you can call me sir"

02-23-2012, 02:05 PM	#4
saramon Pledge Join Date: Feb 2008 Posts: 2	yeah ive always played on he 0ne server and never gave me details out

02-24-2012, 08:49 AM	#6
EMIN Initiate Join Date: Jan 2011 Location: Bosnia,The Netherlands Posts: 147	1st: you may have logged to the wrong server so try to log in to amun to check all your characters 2nd: you may have logged to the wrong account 3rd: if someone else knew your pass, he may have deleted your character Check all these and if you still face problems send a ticket to NGD P.S: A friend of mine faced the same problem but I dont know how he solved it. His name is gisli from alsius, you can ask him if you want __________________ https://www.youtube.com/user/MrEminRO

02-24-2012, 09:05 AM	#8
EMIN Initiate Join Date: Jan 2011 Location: Bosnia,The Netherlands Posts: 147	put importance level to high and they will respond within 2-4 days. They did it to me __________________ https://www.youtube.com/user/MrEminRO

02-22-2012, 11:01 PM	#2
Lekarz Master Join Date: Jul 2010 Location: Poland Posts: 285	You log to right server?

02-23-2012, 03:07 PM	#5
roonwick Initiate Join Date: Nov 2010 Posts: 229	Have you tried logging on to amun? characters from different servers are available there, I think.

02-24-2012, 09:04 AM	#7
Cuchulainn Master Join Date: Aug 2007 Posts: 303	The server you played on, is probably the RA named server. If you cannot find your characters on RA, you could send NGD a ticket via the support system here. Probably it will take several days until you get a response then.