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Technical Support Questions about game technical support to the users of the community |
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01-15-2013, 10:36 AM | #1 |
Apprentice
Join Date: Jan 2012
Posts: 71
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Optimus - Unsupported Hardware
So I have a laptop with Optimus technology, and I use the high-performance GPU, an Nvidia GT540M (2GB) to run RO. However, in the option, my GPU comes up as unsupported (although the memory is detected correctly) - and I am sure that this is what causes me to have much lower FPS than I should, since my laptop is capable of running much newer and more demanding games much better than it runs RO. Any help with this?
This is on my windows 7 installation by the way, not Linux. |
01-15-2013, 12:31 PM | #2 |
Legend
Join Date: Mar 2006
Location: Oslo
Posts: 2,176
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That's weird.
Can you fetch the card's vendor and device id?
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01-15-2013, 12:54 PM | #3 |
Pledge
Join Date: Jul 2007
Location: Belgium
Posts: 27
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Go to "Device Manager" -> "Graphic card"
If you have an "Intel(R) HD graphics Family", that's the guilty. Other games with "launcher" also suffers from this (Skyrim e.g)
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01-15-2013, 04:12 PM | #4 |
Apprentice
Join Date: Jan 2012
Posts: 71
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Vendor ID for NVIDIA (which is the card's vendor) is 0x10DE.
Device ID should be 0x1050. However, on my device manager it appears to show 0x0DF4 as the device ID. Not sure if that's as it should be right now... But everything else on my computer seems to read the card fine... (This is the point where I wish I wasn't an intermediate PC user.) Hope you can make something out of this. If you need me to do or try anything, say so. Just so you know, the Intel HD graphics also comes up unsupported. I'm assuming this is already known, and there is also a Linux problem thread on it? In case you ask, the vendor ID for that is 0x8086 (Intel Corp) and Device ID is 0x0116 (Intel HD Graphics 3000). Last edited by l33t_supa_h4x90r; 01-15-2013 at 04:59 PM. |
01-15-2013, 10:36 PM | #5 |
Count
Join Date: Oct 2008
Location: Sofia, Bulgaria
Posts: 1,374
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Optimus problem is on Linux. With Windows it should work. You need to force RO to use Nvidia GPU somehow. Maybe there is nvidia control panel or anything where you can say that.
I never used optimus laptop actually so i just guess...
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01-15-2013, 11:42 PM | #6 |
Apprentice
Join Date: Jan 2012
Posts: 71
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Ieti, I have no problem with Optimus. It works fine for everything else and I know full well how to use it. The problem is with RO + Optimus. I have specified that ROlauncher.exe and ROClientGame.exe should both ALWAYS use the NVIDIA GPU (In fact, I've made it the default anyway, but I've also added a specific rule to be certain).
(I'll make a test to run RO on Linux using Bumblebee and see what that comes up with.) EDIT: Ok, so I tested on my ArchLinux installation with Bumblebee and Nvidia driver 310.19 (which is just a bit older than 310.90 on my windows installation), and the GPU is detected properly by the launcher, as I remember it was back when I ran this game a few months ago on Linux. I will update this after I've ran it for a decent amount of time to post information on performance comparison. Last edited by l33t_supa_h4x90r; 01-16-2013 at 02:22 AM. |
01-22-2013, 06:31 PM | #7 |
Pledge
Join Date: Mar 2011
Posts: 31
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Just say Ieti was right.
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01-22-2013, 07:55 PM | #8 |
Apprentice
Join Date: Jan 2012
Posts: 71
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01-26-2013, 05:42 PM | #9 |
Apprentice
Join Date: Jan 2012
Posts: 71
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Bump. Game is becoming more unplayable every day for me.
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01-27-2013, 05:07 PM | #10 |
Initiate
Join Date: Nov 2009
Location: Leicester, UK
Posts: 174
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I am running this on a brand new laptop on Ubuntu with UEFI and Optimus technology (Acer Aspire V5 571G), using Bumblebee to switch cards.
I have found that with Bumblebee, I have to switch cards in terminal using Code:
$cd Regnum/ $optirun bash $./rolauncher
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