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Old 02-11-2013, 04:24 PM   #1
glutony
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at about 5 months ago someone found my password! I can not imagine how since she never went to anybody he must have hackied me, I want you the ngd change my email so I can get back playing Regnum Online, spent a lot of money in my account for me to lose it that way! if you want proof that I am the true owner of the account can ask anyone of syrtys! or some person I know ten of the beginning! as: Renger, lutz, nah marques, morfick, bad yusuke, among other ... need to reliably retrieve my account as fast as possible, do this for me, Thanks!
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Old 02-11-2013, 06:57 PM   #2
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http://www.championsofregnum.com/support/

Log in with your forum account and open a ticket (stolen accounts)

Good luck glut :O
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Old 02-11-2013, 08:27 PM   #3
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Quote:
Originally Posted by pauluzz View Post
http://www.championsofregnum.com/support/

Log in with your forum account and open a ticket (stolen accounts)

Good luck glut :O
DOES NOT WORK.
Quote:
ERROR (2): Domain does not match license key file domain (championsofregnum.com), please change the product path to match the domain under Admin CP > Settings > General Settings
This Product will not work properly unless untill that value is changed.
It won't let anybody login with that domain. The old domains now redirect to championsofregnum.com. There is no chance to get in.

I sent a PM to Frosk but I think he's dancing the hula or whatever people do on vacation. I don't think he'll see it any time soon.

I'm hoping somebody else in power sees this, though.
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Old 02-11-2013, 08:37 PM   #4
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http://regnumonlinegame.com/support/

This URL doesn't redirect to anything else (yet), did you try this?
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Old 02-11-2013, 08:42 PM   #5
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Quote:
Originally Posted by Enitharmon View Post
http://regnumonlinegame.com/support/

This URL doesn't redirect to anything else (yet), did you try this?
I love you. (No homo.)

Apparently www in the url causes the redirect. Great find! I'll give you green karma someday.

EDIT: after log in it redirects me back to www.championsofregnum.com :|
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Old 02-11-2013, 10:57 PM   #6
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Interesting. Seems ticket system is down then.

Or does someone know how to do this :P
Quote:
please change the product path to match the domain under Admin CP > Settings > General Settings
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Old 02-12-2013, 10:59 AM   #7
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Quote:
Originally Posted by pauluzz View Post
Interesting. Seems ticket system is down then.

Or does someone know how to do this :P
Quote:
ERROR (2): Domain does not match license key file domain (championsofregnum.com), please change the product path to match the domain under Admin CP > Settings > General Settings
This Product will not work properly unless untill that value is changed.
Only NGD can do this. They must change the settings for the support software (license key for the right domain is required).

And for this time, the support isn´t available!
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Old 02-12-2013, 03:57 PM   #8
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Quote:
Originally Posted by pauluzz View Post
http://www.championsofregnum.com/support/

Log in with your forum account and open a ticket (stolen accounts)

Good luck glut :O

eady sent several tickets to ngd and nothing was done!
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Old 02-12-2013, 04:02 PM   #9
_Kharbon_
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Unfortunately sorting out tickets is known to take extremely long time in some cases. With the problem you describe, I would say, that this is one of the cases that are not fast and easy to solve.
Since it is a long time since your account was stolen, the backup might not be stored any more (I don't have a idea how long the backup goes though), so you might find out, that before your ticket gets answered, your characters might already be lost.

On Haven, we get nice xp boosts almost every day, so grinding is not as bad as it used to be.

Good luck on getting your chars back!
Regards
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Old 02-12-2013, 04:23 PM   #10
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Don't expect half the things to work on a website that still has most of it's code and information copy and pasted from 2005. Generally if an account is inactive for over 3 months it's considered a lost cause.
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