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Technical Support Questions about game technical support to the users of the community |
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04-05-2013, 12:00 AM | #1 |
Pledge
Join Date: Apr 2013
Posts: 2
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I just made new char, acc disabled.
I just sign up like 20 min ago, created at char, and click enter or whatnot, gets dc and new time I try my account is disabled.
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04-05-2013, 01:17 AM | #2 |
Banned
Join Date: Mar 2013
Posts: 83
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How long has this been happening? If you just got DCed and keep trying to log in with that message, it may be because your character is still in game, so wait 5min then try again. If that isn't it, I am not sure what it is.
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04-05-2013, 01:17 AM | #3 |
Master
Join Date: Oct 2007
Posts: 334
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This is a common error, I've seen it reported on the steam forums a lot. It's apparently a false positive (thinks you're doing something wrong when you're not). Hopefully a mod/dev will catch your post, but it would still be a good idea to head over to support and make a ticket: http://www.championsofregnum.com/support/. Good luck.
__________________
A Dream.
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04-05-2013, 01:39 AM | #4 |
Banned
Join Date: Apr 2008
Location: Brasil
Posts: 536
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i just got banned too.
sending ticket now... where do i know specifications of the reason i got banned?????? |
04-05-2013, 08:12 AM | #5 | |
Pledge
Join Date: Apr 2013
Posts: 2
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Quote:
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04-05-2013, 02:12 PM | #6 | |
Banned
Join Date: Aug 2011
Posts: 4,089
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Quote:
I've just lifted the ban on your account. All those users who are experiencing this issue please submit a ticket at www.championsofregnum.com/support Best, |
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04-05-2013, 02:16 PM | #7 | |
Master
Join Date: Jul 2010
Location: kaZantip (orange republic without panties)
Posts: 534
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Quote:
__________________
Sooner or later, you know, that the world around you can't change. But when all illusions are destroyed, you can start to build one, the one great illusion.
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04-05-2013, 02:24 PM | #8 |
Banned
Join Date: Aug 2011
Posts: 4,089
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Nope, just an issue regarding Steam and a server-side false positive.
I still can't understand why such an announcement was named "Mysterious happenings" if it was supposed to communicate something and, probably, calm users down. Getting back on topic, keep in mind that in case you encounter such an issue, please open up a ticket at www.championsofregnum.com/support and we'll help you out. As for the thread itself, I'll close it since no more details are needed. Best regards. |
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