Best customer support ever!!

Lysander_Alcander · 04-30-2013, 03:02 AM

Shwish · 04-30-2013, 06:50 AM

Funny somewhat related story. After I quit World of Warcraft, due to recurring payments that I didnt understand correctly at the time, I got billed for six months even though I was not playing the game in that time. I contacted them and within a few hours they verified that my account was inactive and refuneded me for the six months I payed for and on top of that, added another free six months of game time (Which I didn't use ironically).

With that said, they have an awesome customer service. You just need to decifer that code and it all makes sense.

andres81 · 04-30-2013, 11:39 AM

Quote:

Originally Posted by Shwish

You just need to decifer that code and it all makes sense.

This is not a code, it is the solution of the mathematical problem (I guess the math homework) the user sent in through support ticket

ieti · 04-30-2013, 12:03 PM

This is math homework from high school or university. Not so sure which one of two.

The main point is why customer support helped him instead telling him to sit on his ass and study and do it yourself.

Frosk · 04-30-2013, 02:19 PM

Quote:

Originally Posted by Lysander_Alcander

http://img607.imageshack.us/img607/6...7696624364.jpg

This could lead to Support System misuse but... it's awesome (from a user-exclusive point of view).

Lysander_Alcander · 05-01-2013, 07:06 AM

Quote:

Originally Posted by Frosk

This could lead to Support System misuse but... it's awesome (from a user-exclusive point of view).

So... Are you telling me you're going to help me with my homework?

Lucky_Luke · 05-01-2013, 08:56 AM

Quote:

Originally Posted by Lysander_Alcander

So... Are you telling me you're going to help my with my homework?

By closing a thread.

04-30-2013, 03:02 AM	#1
Lysander_Alcander Count Join Date: Oct 2007 Location: You'll find me on your deepest, darkest and sickest desires Posts: 1,266	Best customer support ever!! __________________ Lysander Alcander · Tira / Devil Lysander · Brujo / Alnitak Orion · Conju Regnum Satánico Pt. I / Regnum Satánico Pt. II

04-30-2013, 06:50 AM	#2
Shwish Baron Join Date: May 2010 Location: South Africa Posts: 906	Funny somewhat related story. After I quit World of Warcraft, due to recurring payments that I didnt understand correctly at the time, I got billed for six months even though I was not playing the game in that time. I contacted them and within a few hours they verified that my account was inactive and refuneded me for the six months I payed for and on top of that, added another free six months of game time (Which I didn't use ironically). With that said, they have an awesome customer service. You just need to decifer that code and it all makes sense. Last edited by Shwish; 04-30-2013 at 09:23 AM.

04-30-2013, 12:03 PM	#4
ieti Count Join Date: Oct 2008 Location: Sofia, Bulgaria Posts: 1,374	This is math homework from high school or university. Not so sure which one of two. The main point is why customer support helped him instead telling him to sit on his ass and study and do it yourself. __________________ RA \| Ignis \| Lilla My \| Conjurer \| EVIL IGNIS ROCK Horus \| Syrtis \| ieti \| Conjurer \| INQUISITION \| LONG GONE Last edited by ieti; 04-30-2013 at 12:15 PM.