Being disconnected when training, that is another topic. It is an error and that has to be fixed. Training should be considered being active.
First of all, let me clear up that those that get kicked and then are angry and don't log in again (something really simple to be done) have other reasons and not the logging off to get angry about the game and abandon it. Let's please not mix up things.
Second, there is another thing we have to do, which is sending the user to the Character Selection screen instead of disconnecting them.
With this said, the reasons are several. One is because being AFK for a long time (10 minutes is more than enough to go to the toilet or grab some food or water), specially in Central Saves, annoys people too much as they think they are available players and just standing there. We prefer them to be sent to the Character Selection as many games do.
Also, it interferes with some server calculations on population in some "grey areas" of what is considered activity and what not. We prefer only really active players inside the game. 30 minutes is just too much.
Also, until we change it, this also means the time the server waits for a connection to be fully dismissed.
This has to be polished, of course, but I can't imagine that being kicked after 10 minutes of inactivity can enrage anyone. If that happens, there are surely other reasons piled up.
|