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Technical Support Questions about game technical support to the users of the community |
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#1 |
Pledge
Join Date: Sep 2008
Posts: 3
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Hi all,
I created an account on this game a few months ago, but i can't recall the user name i choosed. I created a new account but I'd like to get back my old char. Is it possible at all ? Thx |
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#2 |
Baron
![]() ![]() ![]() ![]() Join Date: Jul 2007
Location: In Nekoko's lap ;)
Posts: 768
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Hi aethyl,
This is something that you will need to contact a staff member directly for. You will probably need to provide them with the E-mail address you signed up with (on that account) as well as additional proofs. Even so, they may not have the resources to help you personally right now. Regards,
__________________
Hannah Amelie • Catalina Nevena • Alicia Godwyn
Alsius Horus ✝ No chance of victory, no chance of defeat ✝ Frozen Flame Individually, we are one drop. Together, we are an ocean. An ocean of drama. |
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#3 |
NGD·Studios
![]() Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi aethyl,
As Katiechan guessed right, you have to send an message to support@ngdstudios.com.ar from the registration email address to ask for your lost username. Regards,
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#4 |
Pledge
Join Date: Sep 2008
Posts: 3
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email sent. Thanks everyone.
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