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Old 01-11-2014, 03:12 PM   #1
Ysingrinus
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Default Access from new computer

Hello =)
I've uninstalled and reinstalled CoR on my Fedora 20 and now crash at login. The server sent me an email with the "Access from new computer code" but I can't type this code because the crash after the password. Can you help me?

(Before the uninstalling no problems with the game)
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Old 01-11-2014, 06:04 PM   #2
RichardCromwell
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I have never had any issues with accessing the game from different computers.
- Could you quote what exactly the E-Mail you speak of asks you to do?
- And then explain what you have done so far? =)
- Also, when you have entered your password, what exactly happens, before the program crashes?

Those should be the only relevant questions for now, because your problem really seems to result the issue you have with this new computer, but just in case it might be unrelated to that:
- What Operating System runs your computer?
[EDIT; Sorry, i had missed that this was the Linux-Subforum]
- Could there be any issues with administration-rights, or with the Firewall?

In hopes of a quick solution for you,
Laetitian. =)
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Old 01-11-2014, 06:22 PM   #3
Ysingrinus
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The E-mail contains only «Dear ysingrinus, this is your code: xxxxx» with the subject "Champions of Regnum: Access from a new computer", but it's the same computer of my first installation.

When I type my password in the login the game crashs. How can I use this code (In the forum I've read about pop-ups that I can't see)?
CoR worked fine before the uninstalling and reinstalling (on the same computer)
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Old 01-12-2014, 09:51 AM   #4
MxCx
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The code was a security measure since the hacking event last year, whenever you log in from a new computer you have to verify your identity. There should be a pop up that asks you to enter that code at log in, but the problem here seems to be the fact that you're crashing even before you're able to enter it. Sorry that I'm only able to give you generic advice, but try reinstalling the game and see if that fixes the crashing problem. Also, check your computers log and game log to see if there are any critical events or spikes in your CPU/RAM use that might help explain the crashes.
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Old 01-12-2014, 10:25 AM   #5
andres81
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Quote:
Originally Posted by Ysingrinus View Post
Hello =)
I've uninstalled and reinstalled CoR on my Fedora 20 and now crash at login. The server sent me an email with the "Access from new computer code" but I can't type this code because the crash after the password. Can you help me?

(Before the uninstalling no problems with the game)
The window where you are supposed to enter the code is broken and causes a segmention fault crash on most Linxu distributions. Try starting the game with a minimal window manager instead of KDE, Gnome or other desktop environments, that worked for me.
for more information:
http://www.championsofregnum.com/for...ad.php?t=98648
http://www.championsofregnum.com/for...d.php?t=100997


Bug is reported since May 2013 and NGD just ignoring the issue, seems that a bug that makes it impossible to login is not one of their priorities

Last edited by andres81; 01-12-2014 at 09:26 PM.
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Old 01-12-2014, 11:46 AM   #6
Truewar
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Quote:
Originally Posted by andres81 View Post

Bug is reported since May 2013 and NGD just ignoring the issue, seems that a bug that makes it impossible to login is not one of their priorities
Not Ignored. I've got this response in support system:

Quote:
We'll look it up as soon as we can so we can have it solved in a future version of the game.
So everything is OK
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Old 01-12-2014, 01:27 PM   #7
andres81
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Quote:
Originally Posted by Iliares View Post
So everything is OK
Do you really think that after 10 months they still care about this issue? They promised fixes for several other bugs even years ago and they are still not fixed....
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Old 01-12-2014, 09:16 PM   #8
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I had this issue too, I fixed it some random way.

Are you copy/pasting the code in? I remember putting the code in a different way and it didn't crash so try doing it the other way.
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Old 01-12-2014, 11:51 AM   #9
Ysingrinus
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I haven't gamel log because the game crashs before. I've also tried to reinstall the game without any effects. I should try to change DE but i have no but i don't want...

Then I'll attend the future versions... :/
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Old 01-13-2014, 03:16 AM   #10
RichardCromwell
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Quote:
Originally Posted by Ysingrinus
Then I'll attend the future versions... :/
Wait, what?
Have you attempted andres81's suggested solution, yet? =)

Quote:
Originally Posted by andres81
The window where you are supposed to enter the code is broken and causes a segmention fault crash on most Linxu distributions. Try starting the game with a minimal window manager instead of KDE, Gnome or other desktop environments, that worked for me.
http://www.championsofregnum.com/for...d.php?t=100997

Quote:
Originally Posted by andres81
Quote:
Originally Posted by Iliares
So everything is OK
Do you really think that after 10 months they still care about this issue? They promised fixes for several other bugs even years ago and they are still not fixed....
I fear you might have missed the irony, there. =P
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