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Technical Support Questions about game technical support to the users of the community |
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08-11-2014, 02:40 PM | #1 |
Pledge
Join Date: Jul 2007
Posts: 2
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Authorize this computer
I didn't play regnum long time and I decided to play again.I have problem becouse I don't remember my email password,and i can't authorize my computer.
It would be great to play again. Thanks for help! |
08-11-2014, 03:13 PM | #2 |
Community Helper
Join Date: May 2014
Posts: 288
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Hi, you need to send a support ticket @ www.championsofregnum.com/support and request to change your email
You´ll need to provide proof that the account is yours
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Tar Aldarion
Community Helper Syrtis |
08-11-2014, 04:00 PM | #3 |
Master
Join Date: Jan 2009
Posts: 395
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I had the same issue 1 year a go ,and i sent a ticket ,i sent the prove that the account was mine and sent also Identity Card photo ,and NGD changed my email with new one
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Blue Angel lvl 60 lock,Red Devil lvl 52 conjurer, The-End lvl 60 barb,The End lvl 60 marks ,Sir Doran- Knight |
08-11-2014, 05:29 PM | #4 |
Pledge
Join Date: Jul 2007
Posts: 2
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I forgot support account password too
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08-11-2014, 05:34 PM | #5 |
Community Helper
Join Date: May 2014
Posts: 288
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you could send a ticket to the general section without the account password. Just click o Submit a Ticket
You only need a valid email account
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Tar Aldarion
Community Helper Syrtis |
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