My knight blocked in game(Cyborg xXx)

Ralka · 02-08-2018, 01:58 PM

Hello,

I have a problem my knight is stuck in the game.
After 4 days blocked before and after crash Server
Ngd told me to wait for the update of the server wednesday.
(Worries come from the spaces in the clan ranks that I removed)

Yesterday I had the misfortune of wanting to put the name of the clan in lowercase (I am the founder of the clan "TENAX")

And my knight "Cyborg xXx" is again stuck in the game

This time I have to wait 1 week o_O
You can not do anything to disconnect my rider from the game and avoid me to wait for the next maj (wednesday)?
I've already had to wait, 5 days blocked today and I find myself penalized still because of a bug of the game

I also have a bonus Magna in progress Which is marred by these blockages in the game ...

You can help me please?
(i use Google translate, i speak only french)

Leily · 02-08-2018, 03:08 PM

Hey Ralka

Please send a new ticket to our support system so they can check this problem

Thank you!

Ralka · 02-08-2018, 08:37 PM

it is not easy for a French who does not speak English to contact the support

and the last time the answer was wait until Wednesday maj

20 minutes of effort to translate .. to find me at the same starting point :x

02-08-2018, 01:58 PM	#1
Ralka Pledge Join Date: Mar 2016 Posts: 8	My knight blocked in game(Cyborg xXx) Hello, I have a problem my knight is stuck in the game. After 4 days blocked before and after crash Server Ngd told me to wait for the update of the server wednesday. (Worries come from the spaces in the clan ranks that I removed) Yesterday I had the misfortune of wanting to put the name of the clan in lowercase (I am the founder of the clan "TENAX") And my knight "Cyborg xXx" is again stuck in the game This time I have to wait 1 week o_O You can not do anything to disconnect my rider from the game and avoid me to wait for the next maj (wednesday)? I've already had to wait, 5 days blocked today and I find myself penalized still because of a bug of the game I also have a bonus Magna in progress Which is marred by these blockages in the game ... You can help me please? (i use Google translate, i speak only french)

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02-08-2018, 03:08 PM	#2
Leily Count Join Date: May 2014 Posts: 1,040	Hey Ralka Please send a new ticket to our support system so they can check this problem Thank you!

02-08-2018, 08:37 PM	#3
Ralka Pledge Join Date: Mar 2016 Posts: 8	it is not easy for a French who does not speak English to contact the support and the last time the answer was wait until Wednesday maj 20 minutes of effort to translate .. to find me at the same starting point :x