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| Technical Support Questions about game technical support to the users of the community |
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| Technical Support Questions about game technical support to the users of the community |
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06-06-2008, 12:31 PM
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#1 |
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Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
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Can't play, its say Loading but...
I can't play, its say Loading but its doing nothing...
Does its uptade? or its a bug?... ( its the screen when you open the game its say Laoding and at bottom you can see accept (cant click on accept) or cancel ) Please, tell me why its doing that =S |
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06-06-2008, 02:34 PM
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#2 |
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NGD·Studios
 
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Hi Delta_x_6,
Do you have any active Antivirus, Firewall or AntiSpyware software? If this is correct, please specify them and I'll help you configure them. Regards.
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gamemod - ngd Studios |
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06-06-2008, 02:36 PM
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#3 |
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Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
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I dont have any antivirus or spyware , and I shut my firewall off... =s
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06-06-2008, 03:12 PM
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#4 |
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NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Could you give me a list of your processes?
You can do it using Process Explorer: http://download.sysinternals.com/Fil...ssExplorer.zip Inside that application, go to "Save as..." and send me the text file you obtain. Regards.
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gamemod - ngd Studios |
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06-06-2008, 03:34 PM
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#5 |
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Pledge
Join Date: Jun 2008
Location: Quebec
Posts: 6
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it is safe to send that here? and it is the text ( Procexp.txt )?
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06-06-2008, 03:50 PM
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#6 | |
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NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Quote:
You can attach it to a post here by "Managing Attachments", below the message editor. Regards.
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gamemod - ngd Studios |
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