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Technical Support Questions about game technical support to the users of the community

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Old 01-16-2007, 08:40 PM   #1
Granknight
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These are the facts: Me and my brother are playing with same account and different player in the same computer. Now we are on two different computer, but neither me or my brother want to restart. Is there a way to play in the same time, with different players?
Since i have quite an experience with it i know the risk is that both choose the same player, breaking the rules.
What can I do?
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Old 01-16-2007, 09:08 PM   #2
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Someone is going to have to restart a player. This game is still in beta and all players will be wiped anyway so it will not matter in the long run as everyone will have to start from level 1 again at some point.
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Old 01-17-2007, 09:43 AM   #3
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OMG! Is that true!? o.O Can You point to some text where I can read about this? Honestly, I do not want to waste my time developing my character, than! - Instead I would develop 3 different characters, learn as much as I can what can I do with them, various combinations of skills, etc... Then, when final release comes, I will know what to do.

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Old 01-17-2007, 03:38 PM   #4
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Quote:
Originally Posted by dejan
OMG! Is that true!? o.O Can You point to some text where I can read about this?
Yes it true and it is common practice after beta phase is over most games of this type will wipe the database at the go live date. I can not find the official post on this but it was on the Spanish side. The whole point of this is to have fun, find bugs, and help make the game better.
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Old 01-17-2007, 04:06 PM   #5
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From the NGD contract (you can read the full text when you start the game)

[...]
2. To be able to play the game you must: (I) be selected and approved by the NGD development team as a beta tester and also respect all conditions contained herein (defined on the paragraph 7) [...] You accept that we can update or improve the game and/or related applications at any moment and that by doing so we will not be forced to include said updates under this contract framework. You accept that online games are evolving over time and because of that, the hardware and software requirements may change in the future.
[...]
5. By accepting this agreement, you declare to know the state of the product (testing beta stage) and you recognize the consequences of said state:
a) the product is on a testing period and may contain errors and defects at any given time. NGD does not guarantees that the game will work properly nor does it makes itself responsible for the technical failures that may arise from using it. The NGD development team is not obligated in any way to offer technical support or customer support in this period.
b) the product and any application derived from it may suffer alterations, unforeseen changes and modifications without previous notification at any give time.
c) The sole participation on this stage does not guarantees in any way that you may play the game after it's commercial launch.
d) All the information contained in the different files and registries generated by the users in this stage are not guaranteed nor their data integrity. They might be accidentally or voluntarily erased.
e) Besides following the rules of conduct (see paragraph 6) and the conditions of this beta period, the users accepting to participate also accept to strictly obey the confidentiality of this agreement, protecting the integrity of the data, information, account details, software, images, characters and other game related material as well. Under this clause, the users agree to this restriction and they commit to not disclose, transfer or publish publicly none of the aforementioned materials during this testing period. If a violation to this restriction is discovered, NGD will automatically erase all account related information from their servers and reserve the right to legally pursue said failure to comply.
[...]
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Old 01-18-2007, 08:14 PM   #6
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Yes, it is clear... Did developers say something about what will happen after the release? I mean will Regnum be free?
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