Go Back   Champions of Regnum > English > Technical Support

Technical Support Questions about game technical support to the users of the community

Reply
 
Thread Tools Display Modes
Old 08-27-2010, 11:16 PM   #1
ice_zero_cool
Master
 
ice_zero_cool's Avatar
 
Join Date: Jun 2010
Location: Germany
Posts: 309
ice_zero_cool is on a distinguished road
Default Downloading resources gets stuck *reappeared*

Hey Guys,

I've got a little problem here...


First my Laptop:
CPU: Intel Core 2 Duo T8100 @2,1GHz
GPU: nVidia GeForce 8600M GS 256 MB
RAM: 4GB DDR3

OS: Windows Vista Business
Version: Windows Vista SP2
DirectX: DirectX 10

Description of the problem (from another thread) :
Quote:
Originally Posted by Quenyan
I log in, I click ENTER GAME NOW button, the little blue guy pops up and then the game loading window with all the game tips at the bottom of the screen pops up and begins downloading the game. It loads 1/4 to 1/2 of the loading progress bar and then and error message pops up saying: "There was a connection problem. Please reenter the game again.". [...] How do I fix it so I can get the game to load properly. No, my internet didn't lose connection, nor did it crash during loading.
This describes it pretty much.

I first got the problem when trying to get on Amun, short after Stage 9 got implemented. I de-installed the game today (since I wanted to test stage 10 on Amun and I knew it wouldn't work). I deleted the last bits of the dir where Regnum Online was being installed, too.
The path of the directory now is "E:\Program Files\NGD Studios\Regnum Online new tech" (I also tried "E:\NGD Studios\Regnum Onlinenew tech" before).

After reinstall the problem got even worse. I can't enter any of the servers anymore.
Run as administrator doesn't work either.

If I forgot something, please feel free to ask.

regards
ice
__________________
poisoned | balgaro | exiled | whitechez | shinkami | photoshopped

Last edited by ice_zero_cool; 09-22-2010 at 08:00 AM.
ice_zero_cool no ha iniciado sesión   Reply With Quote
Old 08-28-2010, 07:48 PM   #2
ice_zero_cool
Master
 
ice_zero_cool's Avatar
 
Join Date: Jun 2010
Location: Germany
Posts: 309
ice_zero_cool is on a distinguished road
Default

C'mon...

guys??? NGD??? anyone?

I can't believe that noone even has an idea of what I could try next.
__________________
poisoned | balgaro | exiled | whitechez | shinkami | photoshopped
ice_zero_cool no ha iniciado sesión   Reply With Quote
Old 08-28-2010, 08:17 PM   #3
-ltl-
Apprentice
 
-ltl-'s Avatar
 
Join Date: May 2008
Location: Vilnius, Lithuania
Posts: 66
-ltl- is on a distinguished road
Default

Try to run it in window mode :/
worked for me once
__________________
ltl Conjurador , Eilux Kulh Cazador
Shinigami's Origin
-ltl- no ha iniciado sesión   Reply With Quote
Old 08-28-2010, 09:19 PM   #4
DkySven
Marquis
 
DkySven's Avatar
 
Join Date: Jul 2007
Location: The Netherlands
Posts: 2,076
DkySven has a spectacular aura aboutDkySven has a spectacular aura about
Default

Did you check download all resources at once? Try the opposite setting of what you used.
__________________
Dky Sven, level 54 knight (Ra) Valhalla
Dky the Goat, level 35 conjurer(Ra)
Dky Sven, level 51 knight(Horus) Something
DkySven no ha iniciado sesión   Reply With Quote
Old 08-29-2010, 11:13 AM   #5
ice_zero_cool
Master
 
ice_zero_cool's Avatar
 
Join Date: Jun 2010
Location: Germany
Posts: 309
ice_zero_cool is on a distinguished road
Default

Quote:
Originally Posted by -ltl- View Post
Try to run it in window mode :/
worked for me once
that's default mode for me

Quote:
Originally Posted by DkySven View Post
Did you check download all resources at once? Try the opposite setting of what you used.
yea, tried it, but nothing happened... still unable to log in
__________________
poisoned | balgaro | exiled | whitechez | shinkami | photoshopped
ice_zero_cool no ha iniciado sesión   Reply With Quote
Old 08-29-2010, 11:47 AM   #6
DkySven
Marquis
 
DkySven's Avatar
 
Join Date: Jul 2007
Location: The Netherlands
Posts: 2,076
DkySven has a spectacular aura aboutDkySven has a spectacular aura about
Default

Ok, in that case, could you search for the error logs and post them here?
__________________
Dky Sven, level 54 knight (Ra) Valhalla
Dky the Goat, level 35 conjurer(Ra)
Dky Sven, level 51 knight(Horus) Something
DkySven no ha iniciado sesión   Reply With Quote
Old 08-30-2010, 09:28 AM   #7
DkySven
Marquis
 
DkySven's Avatar
 
Join Date: Jul 2007
Location: The Netherlands
Posts: 2,076
DkySven has a spectacular aura aboutDkySven has a spectacular aura about
Default

Is your game set to use DirectX? It might be using OpenGL as accelerator and that won't run smooth on every Windows installation.
__________________
Dky Sven, level 54 knight (Ra) Valhalla
Dky the Goat, level 35 conjurer(Ra)
Dky Sven, level 51 knight(Horus) Something
DkySven no ha iniciado sesión   Reply With Quote
Old 08-31-2010, 10:40 AM   #8
ice_zero_cool
Master
 
ice_zero_cool's Avatar
 
Join Date: Jun 2010
Location: Germany
Posts: 309
ice_zero_cool is on a distinguished road
Default

Quote:
Originally Posted by Anpu View Post
Is it possible that Firewall, Antivirus or any kind of those annoying (yet medium useful) programs block Regnum connection (TCP) which makes it drop it?
Did you configure Firewall like Kailer posted?
Do you have in your Firewall option "Gaming mode"? If so, try it.
it has been configured like this and still is like this^^ and no, no "Gaming Mode" available...

Quote:
Originally Posted by DkySven View Post
Is your game set to use DirectX? It might be using OpenGL as accelerator and that won't run smooth on every Windows installation.
Tried this too, doesn't help either...
__________________
poisoned | balgaro | exiled | whitechez | shinkami | photoshopped
ice_zero_cool no ha iniciado sesión   Reply With Quote
Old 09-01-2010, 01:04 PM   #9
ice_zero_cool
Master
 
ice_zero_cool's Avatar
 
Join Date: Jun 2010
Location: Germany
Posts: 309
ice_zero_cool is on a distinguished road
Default

guys, any further ideas appreciated! please!
__________________
poisoned | balgaro | exiled | whitechez | shinkami | photoshopped
ice_zero_cool no ha iniciado sesión   Reply With Quote
Old 09-01-2010, 08:12 PM   #10
DkySven
Marquis
 
DkySven's Avatar
 
Join Date: Jul 2007
Location: The Netherlands
Posts: 2,076
DkySven has a spectacular aura aboutDkySven has a spectacular aura about
Default

Did you try upgrading your videocard drivers? Otherwise, just remove Regnum from your computer(completely, the resource files too, especially the resource files) and install it again.
__________________
Dky Sven, level 54 knight (Ra) Valhalla
Dky the Goat, level 35 conjurer(Ra)
Dky Sven, level 51 knight(Horus) Something
DkySven no ha iniciado sesión   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump


All times are GMT. The time now is 11:40 AM.


Powered by vBulletin® Version 3.8.7
Copyright ©2000 - 2024, vBulletin Solutions, Inc.
NGD Studios 2002-2024 © All rights reserved