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Technical Support Questions about game technical support to the users of the community |
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01-30-2011, 11:51 AM | #1 |
Banned
Join Date: Feb 2010
Location: The Netherlands
Posts: 468
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Major log in problems.
Well as the title says I have some login probs, am I the only one with this problem?
When I enter my Username and Password I click enter world to choose my character but when its showing the NGD vid, after that it takes forever to let the bar get 100% I have left it for like 2 hours now and it still isn't full. Am I the only one with this problem? Or is there anyone who recognizes this? And fixed it, I would be very gratful. Edit: it has nothing to do with my internet connection because I still can use Mumble and Messenger, and if I look in the left corner I see it says 800 kb/s |
01-30-2011, 11:58 AM | #2 |
Baron
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
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I had this problem too... Someone said it was enought to leave the loading for few hours and it would eventually proceed. With me, It worked when I unloaded my antivirus at the loading screen, as I noticed F-secure started to use 100% cpu when the problem occoured.
Try to restart your computer and leave the loading screen for some time.
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Kharbon
Proud member of CZ/SK WM - WM - WM - 56 - 53 - 50 |
01-30-2011, 12:00 PM | #3 | |
Banned
Join Date: Feb 2010
Location: The Netherlands
Posts: 468
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Quote:
There must be a solution right? |
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01-30-2011, 12:01 PM | #4 |
Baron
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
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This just happens some times. Once you get to your characters screen this should not repeat every time. I had this problem only twice so far.
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Kharbon
Proud member of CZ/SK WM - WM - WM - 56 - 53 - 50 |
01-30-2011, 12:04 PM | #5 |
Banned
Join Date: Aug 2008
Location: Outside of the Matrix
Posts: 166
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I only had the problem yesterday I couldnt reach the character selecting screen.... Loading stoped at the " Loa"(ding) letters so I pressed ALT+enter closed the whole window and restarted the game. It helped but still took quite long to enter.
Maybe u should try to restart the whole game too, in case u hadnt done it yet |
01-30-2011, 12:32 PM | #6 | |
Baron
Join Date: Jun 2010
Location: Czech Republic
Posts: 769
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Quote:
I noticed that each time it stopps at different stage...
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Kharbon
Proud member of CZ/SK WM - WM - WM - 56 - 53 - 50 |
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01-31-2011, 07:41 PM | #7 |
NGD·Studios
Join Date: Aug 2010
Posts: 368
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We are trying to solve this problem. Please let me know if it´s already fixed. I´m moving this to technical support.
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