NGD Hacked Accounts.

[Ricksa]

Today my account of 6 chars:
Victus, Viki, Vikernes, Vikente, Ricksa, Ricksa Arcus are all inaccessible, all my chars seem bare on selection screen but i cannot enter them to verify because they are all set for deletion and the "recover character" button does not work because apparently there are characters with the same name so all i get is "name is in use".

I assume the hacker created new chars with the same name somehow which now blocks me from recovering my originals.

I have never shared my account with anyone.

As of this post my chars will be deleted in 14 days 20 hours.

[Krungle]

You need to send a ticket to Support, not post in here.

[Ricksa]

I´ve sent a ticket, I´ve posted in fb group for any possible suggestions, Im gonna post this shit wherever possible that will call attention,
I don´t play 3-4 years of collecting crap just to lose everything and worry about where I post or not.

Besides, the lack of attention to this is ridiculous. Peoples accounts are getting hacked with no fault of their own but NGDs lack of security.

[Krungle]

Rick, please take a deep breath. I am sure that NGD will get your pretty pixels back for you. Most of their techs were gone all week looking at bikini-clad dancing girls but the have returned. The GMs are working overtime to sort through this mess.

But, before you blame anyone you should make sure you are pointing your finger in the right direction. By everything I have heard the breach was made through the Game Semba interface plus everyone I have asked directly also uses a Linux OS.

I do feel for everyone that got hacked and this does effect the entire community for we are now missing a big chunk of our upper levels and we do miss you.

[Checkit]

Originally Posted by Krungle

Rick, please take a deep breath. I am sure that NGD will get your pretty pixels back for you. Most of their techs were gone all week looking at bikini-clad dancing girls but the have returned. The GMs are working overtime to sort through this mess.

But, before you blame anyone you should make sure you are pointing your finger in the right direction. By everything I have heard the breach was made through the Game Semba interface plus everyone I have asked directly also uses a Linux OS.

I do feel for everyone that got hacked and this does effect the entire community for we are now missing a big chunk of our upper levels and we do miss you.

Why does he need to take a deep breath? Nothing he said is over the top nor does it seem rushed in any way.

It was supposedly breached through the GS interface, but recently there have been several reports from NGD account players that gear is being deleted/stolen or this, and the OS has nothing to do with it. I am running Winblows.

[AariEv]

Can confirm that there are reports of this happening to NGD accounts as well, so it's no longer just a gamesamba issue..... if it ever was.

Hope you get your characters back, vik and hopefully not in the duration it took Hamster of Sorrow to get support.

[VeterKh]

Originally Posted by RicksaR

Peoples accounts are getting hacked with no fault of their own but NGDs lack of security.

unfortunatly NGD have a partner's like GameSamba and Gamigo.

it's not hard to undersand why we are dont see any GS GM's on Haven. Payment system from GS don't work.

the problem is not IN NGD ... the problems have PARTNERS. Maybe with people who work or worked/fired at these partners.

NGD need time.

NGD - good luck to you!

[Ricksa]

Just to make clear I didnt expect NGD to jump on this during the weekend,
I know they are at GDC, easter holidays with family etc...

I´m sure we´ll get an answer during this working week.

That said, most of my gear has been circulated so many times now that i have lost track of sellers and buyers that could possibly help NGD in tracking my stuff...

edit: Got news that a char called Gail Hotsteel got hacked today lost all her items as well.

[Tania_The_Witch]

i lost all my barb armor months and months ago...all items i paid for using xim.they didnt take my hunter/warlock items,just my barb stuff..that was wierd.

i didnt worry about it because i suck at this game and having good gear made no difference,besides i never got a reply from ngd about so many things i just gave up wasting my time.

ive still got un answered tickets from 2011 lolz

[ice_zero_cool]

Originally Posted by RicksaR

they are all set for deletion and the "recover character" button does not work because apparently there are characters with the same name so all i get is "name is in use".

the hacker cant have used your names (at least not by creating new chars). reason being: names are blocked from usage until 30 days after deletion afaik for everyone but the account the names were previously used on.

it is different with name change scrolls though...