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Technical Support Questions about game technical support to the users of the community |
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02-03-2009, 11:13 PM | #1 |
Pledge
Join Date: Dec 2006
Posts: 7
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Trouble downloading the 1.0.3 version?
I open up the Regnum client, log in and it starts automatically downloading the new 1.0.3 version. It starts out at 0 / 3048kb and goes on downloading. Once it finishes downloading, the client disappears and comes back like a second later and starts downloading again at 0 / 3048kb. I've already downloaded it like 6 times over and nothing changes. At one point it said something about null hostname but that went away and the client went back to trying to download the new version again.
Is this happening to anyone else? edit: sorry i just realized that this should go into the support forum |
02-04-2009, 12:42 AM | #2 |
Apprentice
Join Date: Nov 2007
Location: romania
Posts: 59
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I dont have this. I download all but when the small window appears with the checking firewall message, above it i have an error message and i cant enter. So, i uninstaled regnum and instaled again but ince my game instaler is from beta it doesent work enymore so i have to wait till i download the new instaler.
But hope u solve your problem. Good luck!!!
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02-04-2009, 08:32 AM | #3 |
Count
Join Date: Oct 2008
Location: Sofia, Bulgaria
Posts: 1,374
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When mine tried to update it got struck to firewall message too. I deleted LIVE folder and restarted game. All went well after that - patch downloaded, resources downloaded.
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02-04-2009, 12:43 PM | #4 |
Apprentice
Join Date: Mar 2008
Posts: 79
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The only problem I noticed when I logged in for the first time after the update was not all NPCs showing. For example I couldn't go back to inner realm beacause there was no teleporter. Some waiting (for res download) + relog solved the problem.
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02-04-2009, 08:56 PM | #5 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi Sparkle,
When this happens, a third party program may be blocking Regnum Online launcher to modify files in its folder. You can try adding RegnumOnline.exe to the exceptions of your antivirus/firewall programs or just do it manually: Go to Regnum Online's folder and rename the launcher (RegnumOnline.exe) to "RegnumOnlineOld.exe", for example, and then execute it. Anyways, if file modification is not being allowed this may not work. Regards,
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02-05-2009, 01:01 AM | #6 |
Pledge
Join Date: Dec 2006
Posts: 7
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I just ended up reinstalling the game and it works fine now.
Regnum was already in the exceptions of my firewall and I turned my anti-virus off but I still had the same problem. I don't know what happened.. EDIT- Nevermind the problem is back. I played for like 5 minutes, and logged out because I wanted to change the graphics settings. Once I tried playing again it got stuck with the 0 / 3048kb problem again. I tried reinstalling again and I still have the problem. Last edited by Sparkle; 02-06-2009 at 11:36 PM. |
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