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General discussion Topics related to various aspects of Champions of Regnum |
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02-09-2014, 01:05 AM | #1 |
Pledge
Join Date: Sep 2013
Posts: 3
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Missing redeem code
Just recently bought a dlc for another player and sent the gift to his email. He claims that there was no redeem code in the email sent to him, while i have a receipt for it that it was successfully sent. Can I cancel my bill on my card or have it refunded
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02-09-2014, 05:35 AM | #2 |
Initiate
Join Date: Jun 2012
Location: Syrtis
Posts: 153
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Was this by any chance a part of a trade? If so, you just got scammed.
If I'm right, I know exactly who scammed you :P
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This game is too easy |
02-11-2014, 08:23 PM | #3 |
Master
Join Date: May 2010
Location: England
Posts: 455
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Open a ticket.
They can check whether a redeem code was used or not. I hope it's not part of a trade, otherwise there's little you can do. If you used a debit/credit card you can use chargeback, but if you did this as a trade and got scammed, and then attempt a chargeback, as it's not NGDs fault, they might just ban you! Good luck! |
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