support site/pw recovery not working!?

Healerous · 02-28-2016, 08:13 PM

Hi,

just tried to recover my pw for http://www.championsofregnum.com/support/ but seems its not working. (waiting for email since 3 days now)
also tried to create a new account on the support site, but it still wont send me a pw or registration info!

any ideas/infos about this issue?

thx in advance

Ulmar · 02-29-2016, 12:22 AM

It may sound silly, but have you tried to check your spam folder ? I've already had e-mails from NGD automatically redirected there before, which bugged me for a bit. ^^

If you did already, then I have no idea. It's working fine for me.

Healerous · 02-29-2016, 10:51 AM

nope, mails arent in spamfolder neither.

edit: ive got authentification code mails a few weeks ago. just the support site emails arent coming in. No idea whats wrong

Kimahri_Ronso · 03-02-2016, 05:22 AM

So you have signed in at the main site, >my account> requested a password reminder for the support side by email and you get no reply...

Did you try to request a mail change?
Maybe if it works, you can change the support' password as well.

Adrian · 03-03-2016, 02:00 PM

This issue has been resolved privately. I'll close this.

02-28-2016, 08:13 PM	#1
Healerous Pledge Join Date: Aug 2008 Location: Alsius/RA - Ignis/Alsius Haven Posts: 37	support site/pw recovery not working!? Hi, just tried to recover my pw for http://www.championsofregnum.com/support/ but seems its not working. (waiting for email since 3 days now) also tried to create a new account on the support site, but it still wont send me a pw or registration info! any ideas/infos about this issue? thx in advance __________________ Heals@RA-Alsius ~ Healsonwheelerous@Haven*retired

02-29-2016, 12:22 AM	#2
Ulmar Pledge Join Date: Jul 2010 Location: France Posts: 43	It may sound silly, but have you tried to check your spam folder ? I've already had e-mails from NGD automatically redirected there before, which bugged me for a bit. ^^ If you did already, then I have no idea. It's working fine for me. __________________ Hippocrate II - Ulmar - Olmar (Haven) Deshinamar (Ra) The old saying says "Conjurers first !" - Pizdzius' Comic.

02-29-2016, 10:51 AM	#3
Healerous Pledge Join Date: Aug 2008 Location: Alsius/RA - Ignis/Alsius Haven Posts: 37	nope, mails arent in spamfolder neither. edit: ive got authentification code mails a few weeks ago. just the support site emails arent coming in. No idea whats wrong __________________ Heals@RA-Alsius ~ Healsonwheelerous@Haven*retired

03-02-2016, 05:22 AM	#4
Kimahri_Ronso Baron Join Date: Jan 2011 Location: Arborea Posts: 649	So you have signed in at the main site, >my account> requested a password reminder for the support side by email and you get no reply... Did you try to request a mail change? Maybe if it works, you can change the support' password as well. __________________ *A voice from the past.* *Faded.* New premium items \| My WM tree

03-03-2016, 02:00 PM	#5
Adrian NGD·Studios Join Date: May 2007 Location: Wien, Österreich Posts: 2,859	This issue has been resolved privately. I'll close this. __________________