Ximerin not showing up ingame

Panther12191pau · 09-08-2018, 12:19 PM

I bought some xim yesterday, and they are still not showing up ingame, or on my Account. I always received them after ~30seconds, any idea what to do? Already submitted a Ticket yesterday, but got no reply

Saadcore · 09-08-2018, 01:21 PM

Yes, I have the self problem

Leily · 09-08-2018, 05:29 PM

Hi there

We are working to fix an "issue" with a payment method. As soon as it is fixed the ximerin will be granted!

Panther12191pau · 09-08-2018, 06:47 PM

Thanks for the Info. Do the other Payment options (not Paypal) work? Would it be possible to cancel the paypal transactions?

nocruesfr · 09-09-2018, 09:09 AM

arf i didn't saw this thread and i paid for xim this morning and nothing happend.
I submited a ticket for that.

Grimfist_Unborn · 11-24-2018, 07:51 PM

I purchased ximerin on 14.11.2018 and I still don't see it on my account.
The support ticket from the same day has not been answered as of yet.

Makes me avoid the game.

09-08-2018, 12:19 PM	#1
Panther12191pau Pledge Join Date: Sep 2018 Posts: 3	Ximerin not showing up ingame I bought some xim yesterday, and they are still not showing up ingame, or on my Account. I always received them after ~30seconds, any idea what to do? Already submitted a Ticket yesterday, but got no reply

09-08-2018, 01:21 PM	#2
Saadcore Pledge Join Date: Mar 2018 Posts: 5	Yes, I have the self problem

09-08-2018, 05:29 PM	#3
Leily Count Join Date: May 2014 Posts: 1,040	Hi there We are working to fix an "issue" with a payment method. As soon as it is fixed the ximerin will be granted!

09-08-2018, 06:47 PM	#4
Panther12191pau Pledge Join Date: Sep 2018 Posts: 3	Thanks for the Info. Do the other Payment options (not Paypal) work? Would it be possible to cancel the paypal transactions?

09-09-2018, 09:09 AM	#5
nocruesfr Pledge Join Date: Feb 2010 Location: France Posts: 17	arf i didn't saw this thread and i paid for xim this morning and nothing happend. I submited a ticket for that.

11-24-2018, 07:51 PM	#6
Grimfist_Unborn Pledge Join Date: Aug 2018 Posts: 2	I purchased ximerin on 14.11.2018 and I still don't see it on my account. The support ticket from the same day has not been answered as of yet. Makes me avoid the game.