List of known problems

[Angelwinged_Devil]

ok the idea of this thread is a summary with common problems which arises when you're playing, so that we won't have countless threads with the same problem. Please put it in your sig or make it a sticky .
Q: the world disappeared, if I walk over the edge I'll be in nowhere, heeelp
A: check the upper right corner to see if it's downloading anything, if it is but the download timer isn't changing or the download notifier isn't there press alt+enter to make the program windowed, then press the close button or alt+ctrl+delete to open the task manager and close down the game from there. When you log back in you will be able to see the world again

Q: I downloaded and installed regnum successfully then i started the program, entered username and password and this screen pops up saying downloading regnumonline.exe the thing is iI've been downloading this regnumonline,exe over and over again for 30 mins now. When the downloading is done, the screen disappears and then here it is again downloading the same .exe. is this normal? or what is wrong with this?

A: check the task manager(ctrl+alt+delete) and kill all regnumonline processes, then open regnum again
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Q: I get a black screen when I press enter game world, it haven't done this before

A: This bug comes when something in the liveserver folder is corrupt, if you find the install file on your computer and you are looking at it right now, Uninstall regnum and reinstall it, if you do not uninstall it'll still give you a black screen. If you can't find it just delete the "LiveServer" folder

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Q: It says can't connect to autopatch server when I log in with my username and password

check your firewall to see if regnum is being blocked, also check the tcp ports 48000, 48001, 47300 and 80 and the udp port 9660. if it isn't blocked by the firewall try to ping 212.214.41.25
to ping it do this
press windowsbutton+r
type "cmd" press enter
type "ping 212.214.41.25" and press enter
If it says the packages failed the server might be down unless it blocks cmd too ;D. If they don't it's probably your computer or network. try to check if the ip or port is blocked by the router(if you manage it at your home you can do it, if not ask the one who does.)


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Q: the game seems to have stuck downloading, hte download bar is there but it doesn't go further than 72% and it says 34kb/s in the download speed

A: just press alt+enter and your client will get itself going again.

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Q: My game runs slow

A: check this http://www.regnumonline.com.ar/forum...ad.php?t=11082

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Q: I am having trouble installing the game on Windows Vista

I don't think regnum was built for vista, so what you have to do is change some compatibility options and also install it in another folder than the program files folder (example: C:\games\regnum online) after this make a shortcut to the rolauncher and set it to run as windows xp under the compatibility tab in properties, also check the box "run as an administrator"

for further help go here:
http://www.regnumonline.com.ar/forum...ad.php?t=18507

I am currently at school and is soon having break, can't remember more for now o_O but if you remember some common problems please post question and answer. I'll compile it in the list.

Many thanks

Q: can we post common linux problems too?
A: yes you can, the thread for this is here

[Bovjoker]

One question though, what is the port number? don't think you have it in that post

[Proteas]

Originally Posted by Bovjoker

One question though, what is the port number? don't think you have it in that post

gee mate what is with you and ports im realy suspicious about you.


Regards

[ncvr]

Originally Posted by Bovjoker

One question though, what is the port number? don't think you have it in that post

He said he will try and find out in future.

However this post is very old...

[Angelwinged_Devil]

Originally Posted by Necrovarus

He said he will try and find out in future.

However this post is very old...

I was making this while at school, I can look in my firewall logs

[Proteas]

Originally Posted by Angelwinged_Devil

I was making this while at school, I can look in my firewall logs

shouldnt really find out ports beacuse some of them are virus nets like ASP.NET
trust me i opened port 870 and BANG!!! a virus net got me.


Regards

[Bovjoker]

Jesus people i'm not trying to get people to open up ports its just that some people are telling me i have to and some say i dont to connect to the game.

[Eothain613]

Whenever i press enter game world the screen goes black and says not responding. so i turned off fire wall and the same thing happened. so i un installed the game and re installed it and it got to the game but when i logged out and tried to log back on it did the same thing it was doing before. am i going to have to un install and re install the game when ever i want to play?

game just wont work

[Regnum_Online]

Originally Posted by Eothain613

Whenever i press enter game world the screen goes black and says not responding. so i turned off fire wall and the same thing happened. so i un installed the game and re installed it and it got to the game but when i logged out and tried to log back on it did the same thing it was doing before. am i going to have to un install and re install the game when ever i want to play?

game just wont work

no, there might be some files you have to delete, lemme check which ones...
Open up your folder for regnum, and delete the files characters.sdb and characters.idx and when i had this problem, GIGO told me to press alt+enter when the screen goes black

hope this helps :/

[SilverWolf]

Well, i tried everything, but it says it failed to ping the numbers... There is one thing i didn't try, it was right after the "check firewall" thing... I didn't understand what it was asking, and if you could tell me how, that would be great. Thanks!