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Technical Support Questions about game technical support to the users of the community |
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06-11-2008, 05:18 PM | #1 |
Marquis
Join Date: Jul 2007
Location: England
Posts: 2,419
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Failed to load enter game world.
this a freinds problem he can log in fine ect...
but once he hits the "news" page with the enter game world option the "news page" simply wont load also he was unable to get onto the regnum homepage i gave him the program on a disk could this be linked to it somehow? |
06-11-2008, 05:58 PM | #2 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Hi 210paul,
There must be a problem with the modification of some files or a Firewall avoiding connections. I need more information about your friend's PC, specially his O.S. Regards.
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gamemod - ngd Studios |
06-11-2008, 08:00 PM | #3 |
Pledge
Join Date: May 2008
Posts: 3
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same thing here
I got the same issue on windows XP and Linux
I have a Linux Gutsy version - centrino 1.7 - ATI readon 9700 It was working well 2 days ago but not today. I haven't change anything on my Laptop. So the case is: 1. I accept the terms of use 2. I enter login/password 3. I click on Enter Game World Then it says "Verifying" as usually but nothing happen. So I tried to download the last client but I had the same issue. I got some log from Linux client, maybe it could help: 21:57:10: Error: Can't read inflate stream: unexpected EOF in underlying stream. Also I noticed that there were a "lot" of people playing, about 578. |
06-12-2008, 03:52 PM | #4 |
Pledge
Join Date: May 2008
Posts: 3
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up - I am using Ubuntu Gutsy
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06-12-2008, 05:01 PM | #5 |
Marquis
Join Date: Jul 2007
Location: England
Posts: 2,419
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i got him further we allowed his firewall to let RO thru but now on the enter game world screen but the varifying bar isnt moveing...
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06-12-2008, 05:07 PM | #6 |
Marquis
Join Date: Jul 2007
Location: England
Posts: 2,419
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hes on windows XP if that helps at all
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06-16-2008, 07:37 PM | #7 |
Pledge
Join Date: May 2008
Posts: 3
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From both windows XP and linux ubuntu, the launcher stops loading and I got the same error popup when I press EXIT :
Can't read inflate stream: unexpected EOF in underlying stream. ngd are you investigating? do you need more information? Regards |
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