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Technical Support Questions about game technical support to the users of the community |
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06-13-2008, 09:03 PM | #1 |
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Join Date: Jan 2008
Location: England, UK.
Posts: 1,055
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Regnum may be causing problems with my DNS.
Hello to anyone that can help,
Over the last day or two I've been getting constantly disconnected sometimes every hour, sometimes every 5 minutes. What would happen is that I would get booted from the server because my internet had cut out. I would "diagnose and repair" and it would say that it cannot connect to the DNS server. I would then have to reset my network adapter for this to be sorted. This pretty much only happen's when I'm on Regnum. I can be browsing the internet, doing whatever and my internet will be fine - but get on Regnum and my internet will disconnect like clockwork. Thank's in advance to anyone that can help
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MattdoesJOKE_#40_NOT_FOUND
RA / Hor... Haven? |
06-13-2008, 10:25 PM | #2 |
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Join Date: Jul 2007
Location: France
Posts: 1,416
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A similar thing happened to me, yesterday I lost my car keys and one of my light bulbs died on me.
(there is an informative message underneath: cause != effect. Basically, DNS and Regnum are on two completely different levels -- the only thing Regnum can do is get your traffic throttled by your ISP because it uses too much bandwidth, but I doubt this is the problem. Most likely, you have a cheap quality router/modem which gets too hot when you are online for a long time and you get disconnected because of it. Once a connection is established there is no need for DNS, so the error message is likely to also be a consequence of the primary problem: connection shut down, either because of problems on the ISP side or because of problems your modem may have)
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06-13-2008, 10:49 PM | #3 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Hi Mattdoesrock,
As Magnet said, there must be a problem with your Router, but I don't leave aside the fact that your ISP could be confusing Regnum Online with a P2P application like Azureus, BitTorrent, eMule, Ares, etc. for using high ports. Maybe a double check on those two points would be a good start. Regards.
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gamemod - ngd Studios |
06-13-2008, 11:45 PM | #4 |
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Join Date: Jan 2008
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Right.
Now I don't claim to be a computer wiz.. So to recap - Too much traffic / bandwight = dead router. Therefore a new router is in order? As to the quality of my router, it says it's a "Linksys Wireless-G USB Network Adapter with Speedbooster v2" which doesn't mean alot to me, but I would guess that there are certainly alot better one's out there. Many thanks to both of you
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MattdoesJOKE_#40_NOT_FOUND
RA / Hor... Haven? |
06-14-2008, 12:21 AM | #5 | ||
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Join Date: Jul 2007
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Quote:
Quote:
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06-14-2008, 12:30 AM | #6 |
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Join Date: Jan 2008
Location: England, UK.
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Haha!
Thankyou Magnet, much appreciated. "You must spread some Reputation around before giving it to magnet again." Argh...
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MattdoesJOKE_#40_NOT_FOUND
RA / Hor... Haven? |
06-14-2008, 01:19 AM | #7 | |
Duke
Join Date: Nov 2006
Location: 0x00CAFE
Posts: 3,366
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Quote:
I would go for the "ISP blocking ports" option. To check this, please call your ISP and run this test: http://www.canyouseeme.org/ With the following ports: - Protocol TCP: 48000, 48001, 47300, 80 - Protocol UDP: 9960
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