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Technical Support Questions about game technical support to the users of the community |
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07-07-2008, 06:23 PM | #1 |
Count
Join Date: Dec 2006
Posts: 1,544
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Can't enter Amun (experimental server)
Hey,
For some unknown reason I cant play on the Experimental server(Amun). It just stays stuck in loading resources, and when I do CTRL + L I see it trying to re-download 2 resources over and over and fails each and everytime. As I am writing this I am trying to enter the server, I even tried re-downloading Regnum Online with the new installer and still no results of why this is happening. My game works perfect on the International server(Ra), but it just wont work on Amun at all. I will leave some attachments here, I will try posting more screenshots later. Regards. |
07-08-2008, 06:27 PM | #2 |
Count
Join Date: Dec 2006
Posts: 1,544
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Again....
Today we were asked to go to Amun for some testing and again I tried entering Amun without success, it dont even reach the character seletion screen , just stays stuck on trying to download the same resources without success.
I dont have a clue what to do anymore, and there is 100+ users there now, so it seems it might be a problem with me only? What information do I have to put via this thread to try and find the problem? Regards. |
07-08-2008, 06:29 PM | #3 |
NGD·Studios
Join Date: May 2008
Location: NGD Studios
Posts: 508
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Hi jpicon,
Sadly, when this happens you have to reinstall the game in a clean folder. It's possible that one or more of the resource files got corrupted. Please download the latest installer. Regards.
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gamemod - ngd Studios |
07-08-2008, 06:31 PM | #4 | |
Count
Join Date: Dec 2006
Posts: 1,544
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Quote:
I tried downloading the new installer 2 days ago because I am having the same current problem as I am now, I will try downloading the new installer again, but I really doubt that the problem I am having its that. Thanks for the reply. Regards. |
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07-08-2008, 06:47 PM | #5 |
Banned
Join Date: Jun 2007
Location: Łódż, Poland
Posts: 1,506
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This could be related with the MEGA lag I get on the exp server, and the reason why I can't take pictures.
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07-08-2008, 07:03 PM | #6 |
Banned
Join Date: Jun 2007
Location: Germany
Posts: 288
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same here: i have the never ending loading of resources, too. So, I can't enter Amun.
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