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Technical Support Questions about game technical support to the users of the community |
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04-08-2009, 01:49 PM | #1 |
Apprentice
Join Date: Nov 2007
Location: romania
Posts: 59
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Can't get pass the Conecting... Checking firewall... box
As the title says, this is my problem. I reinstaled the game from, i deleted the folder complitely and reinstaled, nothing works. Eny sugestions?
Edit: I checked the firewall and RO ia allowed. Thanks
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Have no fear, Leg is here!!!
Last edited by Leg_The_Marks; 04-08-2009 at 02:13 PM. |
04-08-2009, 07:09 PM | #2 |
Pledge
Join Date: Sep 2008
Posts: 1
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I ve got the same problem for a week already but only on one of my computers.
Is anyone got a solution please? thank you. |
04-10-2009, 11:15 PM | #3 |
Apprentice
Join Date: Nov 2007
Location: romania
Posts: 59
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This is my 3rd day trying to get into RO and no luck. NGD pls help me.
I downloade the new instaler, i checked the firewall, i reinstaled RO 5 times now, i waited 1 hour, i did all i cauld think of. If u have eny new advices pls post them. Thank you
__________________
Have no fear, Leg is here!!!
Last edited by Leg_The_Marks; 04-11-2009 at 12:21 AM. |
04-10-2009, 11:17 PM | #4 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Hi Leg,
Could you send us a list of your running processes? This can be done by downloading Process Explorer, executing it and then saving a .txt file that you can attach to your next post. Regards,
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04-11-2009, 12:19 AM | #5 |
Apprentice
Join Date: Nov 2007
Location: romania
Posts: 59
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I added the .txt file. Thanks for helping
This started to happen since the last update, so with the same configuration, nothing changed.
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Have no fear, Leg is here!!!
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04-11-2009, 12:44 AM | #6 |
NGD·Studios
Join Date: May 2007
Location: Wien, Österreich
Posts: 2,859
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Your process list shows some irrelevant processes but nothing that could potentially be blocking Regnum Online.
I see that there is a Symantec service, so maybe you should check your security suite configuration, if it's installed. Anyways, I also find a higher amount of service hosting processes (svchost.exe) than usual. Check your services list (Start -> Run -> services.msc) for any suspicious started service. Regards,
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