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Technical Support Questions about game technical support to the users of the community |
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05-23-2009, 05:59 AM | #1 |
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Join Date: May 2009
Posts: 4
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The game will not load for me :(
I have only recently started playing Regnum, but my computer allowed me to play for about a week then the new update came along and the server was out for a day and ever since then i havn't been able to load the game since.
I can get to the log in section when you first open Regnum online but when the game starts it will go full screen and just have the Regnum cursor will be there but instead of loading it stays black. and in the task manager it appears "not responding" can u help me figure out why this is happening???? please :( |
05-23-2009, 11:54 PM | #2 | |
Marquis
Join Date: Mar 2007
Location: Edge of the Abyss
Posts: 2,066
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Quote:
Do the following: 1. Open the folden where regnum is installed 2. Open the Regnum Online Folder 3. Open the Live Server Folder 4. Delete these 4 files: A. characters (appfix package) B. characters.idx C. splash_gmg (png image) D. splash_ngd.ogg 5. Restart the game Anymore problems let me know |
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05-24-2009, 08:19 AM | #3 |
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Join Date: May 2009
Posts: 4
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thank you so much demonmonger, it fixed the game up perfectly it's back to the way it was thanks again
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05-24-2009, 09:15 PM | #4 |
Marquis
Join Date: Mar 2007
Location: Edge of the Abyss
Posts: 2,066
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05-29-2009, 06:47 AM | #5 | |
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Join Date: May 2009
Posts: 4
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Quote:
I can't see, to find files "A" and "B" to delete and the problem still continues. Last edited by blehbleh123; 05-29-2009 at 06:58 AM. Reason: Found the file but.... |
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05-29-2009, 07:02 AM | #6 | |
Count
Join Date: Jul 2007
Location: Arse firmly glued to Ra
Posts: 1,042
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Quote:
Option 2: Move any saved images you dont want to lose, uninstall RO, delete whatever is left, reinstall
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05-29-2009, 07:10 AM | #7 |
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Join Date: May 2009
Posts: 4
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06-01-2009, 03:17 AM | #8 |
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Join Date: May 2009
Posts: 4
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Still doesn't work....
P.S. I really want to play this game I've read the description and it got me really interested. If anybody knows how to fix the problem please help. |
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