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Technical Support Questions about game technical support to the users of the community |
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07-25-2009, 03:30 PM | #1 |
Apprentice
Join Date: Jul 2009
Posts: 59
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Disconnecting
I m running Vista Service Pack 2, I got both regnum .exe enabled in my antivirus also in firewall also enabled Tcp : 48000.... and the UDP what I saw here on forum as a response to similar problems. I also tried to shut down my firewall but I got disconnected every 30 mins +/-. I got disconnected in warzone or inside the realm. My internet connection is stable and I got 10mbit/1,2 mb download.... I run everything like admin and tested other options but nothing work...There is no device between the Pc and the Modem.
My system is fully updated also the graphic card and the drivers... Pls help |
07-26-2009, 09:02 AM | #2 |
Apprentice
Join Date: Jul 2009
Posts: 59
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Disconect
Well it looks like is my broadband problem but I tried to download large files from internet and I dont saw any problems just somethimes is my connection get low but not stop and I think its normal.... Can you give me some suggestion about what is the minimal requirements of internet connection and what is good average in game about ping and TCP/UDP up and down? (alt+i/alt+p)
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07-26-2009, 05:45 PM | #3 |
Marquis
Join Date: Mar 2007
Location: Edge of the Abyss
Posts: 2,066
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The server will hold onto you even when your computer is not sending or obtaining data for a period of time. Since you have windows, try using tuneup utilities 2009 on your system. Optimize your computer for your current internet speed and your troubles should go away if its client side.
However, if it is a server problem due to 1.0.7 then there is nothing you can do. I never crashed 20 times per hour until 1.0.7. Give it time and send in your error reports and I am sure NGD will spot the problem. Good luck! |
07-26-2009, 07:47 PM | #4 |
Apprentice
Join Date: Jul 2009
Posts: 59
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Firewall
I tried to install COMODO firewall to replace windows crap and looks it fixed the problme I play now few hours and got one little lag. But thank you for reply
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