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Technical Support Questions about game technical support to the users of the community |
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10-06-2010, 03:52 PM | #1 |
Pledge
Join Date: May 2010
Location: Belgium
Posts: 28
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disabled for something I haven't done?
it's just ridiculous that you get banned for something you did not do. Today when I login I get to see that I am banned because I've stolen someone's account, which is not true. I once logged onto an account with my friends permission and without changing something.
Is it normal that you can be banned because someone claimed that you did, without proof? I hope they answer me back quick, but guess it's lost now
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Firellord // Maeve Wiley // Tyler Seguin Last edited by Firellord; 10-07-2010 at 04:03 PM. |
10-06-2010, 04:37 PM | #2 |
Master
Join Date: Jan 2009
Location: Valiantly battling at... oops, at Agg save :/
Posts: 253
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Did you submit a ticket through the new support site?
http://www.regnumonlinegame.com/support/ Word is, those usually get responses pretty quickly. |
10-06-2010, 04:39 PM | #3 |
Pledge
Join Date: May 2010
Location: Belgium
Posts: 28
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After a few hours I got response and now they tell me that the case is under investigation. I hope I can really get it back.
EDIT: glad they reactivated it now .
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Firellord // Maeve Wiley // Tyler Seguin Last edited by Firellord; 10-07-2010 at 01:12 PM. |
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