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Technical Support Questions about game technical support to the users of the community

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Old 05-27-2007, 12:42 PM   #1
Tartine_Aumiel
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Hi

The game client keeps saying that I am already logged in.
Yesterday I had no problem (well actually many problems relative to linux client, but today Im in windows...)

Any hint ?
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Old 05-27-2007, 03:49 PM   #2
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Hi, I get the same message today. It lasts about 4h now.
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Old 05-28-2007, 01:17 PM   #3
Froste
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that message means the server crashed, and noone is logged in, and you just have to wait until it comes up again (:
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Old 05-28-2007, 04:06 PM   #4
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Eh, website status shows "online" all the time and I haven't been able to login since yesterday. Is it offline now?
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Old 05-28-2007, 04:13 PM   #5
arlick
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Quote:
Originally Posted by tosoth
Eh, website status shows "online" all the time and I haven't been able to login since yesterday. Is it offline now?
No, is online. talk with an admin, they can help u
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Old 05-28-2007, 07:42 PM   #6
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I am afraid i have the same problem.
When trying to log in with my main account, i get "User already logged in".
This lasts for about 5h now, i can log in with a second account without problem, when i try to /chat or /party my first account, i get a "User not found" msg in the chatbox.
Hope someone has the time to look into it
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Old 05-28-2007, 07:46 PM   #7
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Quote:
Originally Posted by Froste
that message means the server crashed, and noone is logged in, and you just have to wait until it comes up again (:
but i think NGD should update clients to show message like "connection with server lost" with smooth exit from the game.
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Old 05-28-2007, 07:57 PM   #8
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Have the same Problem with one of my Accounts.
Can't log in for almost 18 hours now.
I wrote an email to the Technical Support Team. Hope they will help us soon.
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