Graphics issues

blazedd · 06-28-2007, 06:44 AM

I logged in to my account tonight to be greeted by this error message:

"D3DX9_31.DLL not found, Direct3D support is not available.

Please download latest installer from Regnum Online website."

I clicked "OK" on the error message and the game "auto-updated".

The attached screenshots (#1-#4) show what ensued.

After browsing some of the threads here, it seems like several people are having similar problems.

I looked in the options and I can only select OpenGL as the renderer. I changed the quality settings for Textures to "High" and view distance to "ultra high" and ran the game. Screenshot #5 shows what the game looked like after I made those changes.

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I've played ROL on my Dell Inspiron e1405 laptop with NO problems up until now. I'm running Windows Vista Home Premium and I've always played the game with the ROL executable to run in Windows XP SP2 compatibility mode.

ROL reports that I'm using the Intel 945GM chipset. (Sucky integrated, I know.)

Wyatt · 06-28-2007, 08:04 AM

install the lastest directx

SimSinn · 07-04-2007, 06:22 PM

I had a similar problem, just reinstall the game and when the installer asks to install directx, just click ok. It should work then

surak · 07-04-2007, 06:38 PM

I think this issue needs an explanation.

The missing file (D3DX9_31.DLL) is installed by the DirectX installer included in the latest Regnum Installer. We used to include that file directly with the game, skipping DirectX installer, but that it's not allowed by DirectX license. We removed the file, but since the launcher does not delete files not available anymore in autopatch server, game kept working.

Since the latest update, Launcher checks if the correct DirectX is installed, by checking if D3DX9_31.DLL can be loaded, but the file is searched in the standard DLL search path.

Just as SimSinn and jpicon said, this issue is fixed by using the latest installer available at Regnum website.

Regards,

blazedd · 07-05-2007, 10:00 PM

Hi - I fixed the problem that same day... after I reinstalled DirectX:

http://www.microsoft.com/downloads/d...DisplayLang=en

(FYI: I did not reinstall the game using a new installer.)

07-04-2007, 06:22 PM	#3
SimSinn Pledge Join Date: Jun 2007 Location: Germany, Niedersachsen Posts: 6	I had a similar problem, just reinstall the game and when the installer asks to install directx, just click ok. It should work then Last edited by SimSinn; 07-04-2007 at 06:40 PM.

06-28-2007, 08:04 AM	#2
Wyatt Count Join Date: Dec 2006 Posts: 1,544	install the lastest directx

07-04-2007, 06:38 PM	#4
surak Legend Join Date: Mar 2006 Location: Oslo Posts: 2,176	I think this issue needs an explanation. The missing file (D3DX9_31.DLL) is installed by the DirectX installer included in the latest Regnum Installer. We used to include that file directly with the game, skipping DirectX installer, but that it's not allowed by DirectX license. We removed the file, but since the launcher does not delete files not available anymore in autopatch server, game kept working. Since the latest update, Launcher checks if the correct DirectX is installed, by checking if D3DX9_31.DLL can be loaded, but the file is searched in the standard DLL search path. Just as SimSinn and jpicon said, this issue is fixed by using the latest installer available at Regnum website. Regards, __________________ Surak Remember... this is just a game! - Xephandor existe y Miriya es su profeta!

07-05-2007, 10:00 PM	#5
blazedd Pledge Join Date: May 2007 Location: New York, USA Posts: 35	Hi - I fixed the problem that same day... after I reinstalled DirectX: http://www.microsoft.com/downloads/d...DisplayLang=en (FYI: I did not reinstall the game using a new installer.) __________________ Tiggeroo, Level 41 Wood Elf Conjurer of Syrtis Tiggerie, Level 35 Alturian Knight of Syrtis