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Technical Support Questions about game technical support to the users of the community |
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04-06-2012, 10:10 AM | #1 |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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Ro Launcher
Hi,
I tried to play the game today but when I press "Enter game World" all it happens is a black screen. I removed it and re-installed it. Now there is a 1815kb of downloading before of doing anything. that 1815 is keeping repeating itself and I cannot do anything but closing the game. What can I do?? Edit: I'm trying to download the game again...hope that works... Edit2:And it didn't work :/
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
Last edited by Tamui; 04-07-2012 at 06:39 AM. |
04-06-2012, 10:34 AM | #2 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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Can you add the log please?
Have you changed anything today or yesterday during or after you logged off? |
04-06-2012, 10:51 AM | #3 | |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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Quote:
I don't recall anything about changing something
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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04-06-2012, 05:29 PM | #4 |
Baron
Join Date: Sep 2007
Location: Rotterdam, The Netherlands
Posts: 626
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C: -> games -> NGD Studios -> Regum Online -> LiveServer -> Log
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04-07-2012, 06:39 AM | #5 |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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This is what I found:
[06/04/2012 11:55:06] [RenderizerGL][renderizer_windows.cpp(117)] Primary device: Intel(R) G33/G31 Express Chipset Family [06/04/2012 11:55:06] [RenderizerGL][renderizer_windows.cpp(124)] Running on: Windows 7 [06/04/2012 11:55:06] [RenderizerGL][renderizer_windows.cpp(152)] Resolutions: 800x600x32 1024x768x32 1152x864x32 1280x600x32 1280x720x32 1280x768x32 1280x960x32 1280x1024x32 1600x900x32 [06/04/2012 11:55:06] [RenderizerD3D9][d3d_renderizer__initialize.cpp(347)] - D3D Device Creation Flag: D3DCREATE_DISABLE_DRIVER_MANAGEMENT [06/04/2012 11:55:06] [Direct3D9][d3d_renderizer__initialize.cpp(497)] Hardware Shader Model: 2.0 - DX9 Mode [06/04/2012 11:55:06] [RenderizerD3D9][d3d_renderizer__initialize.cpp(600)] Using Direct3D9Ex [06/04/2012 11:55:06] [RenderizerD3D9][d3d_renderizer__initialize.cpp(628)] Using SW Vertex Processing [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data0.sdb(573.57 MB), fragmentation: 2.05% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data1.sdb(-2036.69 MB), fragmentation: -0.22% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data2.sdb(97.63 MB), fragmentation: 1.89% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data3.sdb(12.73 MB), fragmentation: 0.42% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data4.sdb(69.78 MB), fragmentation: 3.22% [06/04/2012 11:55:06] [SDB_File][sdb_file.cpp(1248)] SDB: ..\data5.sdb(54.67 MB), fragmentation: 0.04% [06/04/2012 11:55:06] [ResourceManager][resource_manager.cpp(302)] disk retriever is ready [06/04/2012 11:55:06] [ResourceManager][resource_manager.cpp(302)] http retriever is ready [06/04/2012 11:55:06] [ResourceListManager][resource_list_manager.cpp(312)] Got resource list: 23068 resources available [06/04/2012 11:55:07] [SoundManager][sound_manager.cpp(260)] Opening OpenAL device: DirectSound Software [06/04/2012 11:55:07] [TextManager][text_manager.cpp(163)] Text Manager ready [06/04/2012 11:55:08] [Renderizer][d3d_renderizer__initialize.cpp(1162)] Current video mode is 256x128x32 [06/04/2012 11:55:08] [Renderizer][d3d_renderizer__initialize.cpp(1164)] Setting video mode: 1024x768x32 [06/04/2012 11:56:03] [Renderizer][d3d_renderizer__initialize.cpp(1162)] Current video mode is 1024x768x32 [06/04/2012 11:56:03] [Renderizer][d3d_renderizer__initialize.cpp(1164)] Setting video mode: 1024x768x32
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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04-07-2012, 07:09 AM | #6 |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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The weirdest thing just happened.
Today, I tried again and it worked perfectly. The 1815kb were downloaded only once, and the resources too. So I guess...it's fixed?
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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04-09-2012, 01:28 PM | #7 | |
Count
Join Date: Jan 2010
Posts: 1,675
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Quote:
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04-09-2012, 01:56 PM | #8 | |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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Quote:
Thanks for sharing though
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Suggestion Compilation! |The Story of Regnum! | L2MassResurrect Huntrare | Amelia Woodheart To play or not to play...
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04-30-2012, 07:49 PM | #9 |
Pledge
Join Date: Dec 2007
Posts: 3
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hi! similar problem!
Hi! I used to play this game like 2-3 years ago, now I have a new laptop so I downloaded it to pay again, everything went great, I opened the laucher and when I select the world and click "enter" it says like "checking with your firewall or something, which its normal I think and later the sound starts as if the game its ready but the image does not change, even the mouse changes to the "regnum" mouse...
PS: if I minimize the game when I try to open it back it just wont, the music continues but there's no image... my PC: win 7 ram: 8gb nvidia GFORCE GTX intel core i7 internet speed 1.5 mbps Last edited by Crarter; 04-30-2012 at 08:03 PM. |
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