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Technical Support Questions about game technical support to the users of the community |
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05-12-2013, 12:37 AM | #1 |
Pledge
Join Date: Jan 2013
Location: England
Posts: 36
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I give up.
Still not allowing me to log into game. As soon as I enter game world it insta-crashes. Never had this problem till the CoR update, this has happened way too many times now. I'v tried almost everything... turning force safe mode on and off still no good. Guess I'm done trying to fix this problem every up-date. =/
Ciao Edit: Some screen shots -
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05-12-2013, 02:40 AM | #2 |
Baron
Join Date: Dec 2008
Posts: 886
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Does it also crash on a fresh account or fresh character?
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05-12-2013, 05:32 AM | #3 |
Apprentice
Join Date: Mar 2011
Location: USA
Posts: 85
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Have you un-installed the game and installed a new downloaded game yet?
You may have corrupt files. This seems like a client side issue and not a server or account issue.
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Aid Epic Conjurer of Alsius (Ra) aka Faith Healer (Horus) 2010 |
05-12-2013, 09:11 AM | #4 |
Pledge
Join Date: May 2013
Posts: 1
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Have you tried reinstalling Windows? You can't say you have tried everything if you haven't reinstalled your OS. Since this has only been reported by you, the problem could very well be that.
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05-12-2013, 09:30 AM | #5 | |
Baron
Join Date: Dec 2008
Posts: 886
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Quote:
The solution to such situations is to use another PC to move them somewhere else. |
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05-12-2013, 10:07 AM | #6 | |
Count
Join Date: Sep 2008
Posts: 1,690
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Quote:
You can also delete all these .idx and .sdb archives and the whole live subfolder, that's like reinstalling the game. Reinstalling the OS like some people suggest because you have problems with a game is completely crazy. |
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05-12-2013, 10:57 AM | #7 |
Pledge
Join Date: Jan 2013
Location: England
Posts: 36
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Yes I have tried most of the above. I'v posted this problem many times and had similar answers but every time there is an update it goes wrong again. So right now I give up trying to fix it over and over.
Also anyone else have this in their file or just me? -
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05-15-2013, 06:50 PM | #8 | |
Banned
Join Date: Aug 2011
Posts: 4,089
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Quote:
We're currently investigating this with Surak, and if we need to ask you for further information, we'll reach you on this very same thread. Best, |
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05-15-2013, 07:14 PM | #9 |
Banned
Join Date: Aug 2011
Posts: 4,089
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Well, here are the first questions I need to do:
1- Did you ever sent at least once, a crash report through the Error Report System when you come across any of these game crashes? 2- If you did, would you be so kind to tell us the username of the account you used to send the crash report? You may choose to send me the username via Private Message if you wish. That'd be it for now. Best regards, Last edited by Frosk; 05-15-2013 at 07:37 PM. |
05-15-2013, 08:54 PM | #10 | |
Baron
Join Date: Feb 2012
Location: Nowhere
Posts: 765
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Quote:
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