Admin pls read and help

tipper · 11-05-2006, 03:43 AM

I have no problem logging on,the storyline loads and everything without a problem but when i get the character select screen the screen turns black and stays black,doesnt load at all,only thing that is there is the mouse cursor for the game,i can moev it around but cant select my character to play,i made an account and played it for about 30min - 1hr earlier without a problem but now at my house i cant do anything please help

what could be causing this problem,here is my comp info :
------------------
System Information
------------------
Time of this report: 11/4/2006, 15:21:33

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 2400
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05
Processor: Intel(R) Pentium(R) 4 CPU 2.53GHz
Memory: 510MB RAM
Page File: 163MB used, 1085MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
D

iag Version: 5.03.2600.2180 32bit Unicode
RADEON 9250 Graphics Card

niclam · 11-05-2006, 04:21 AM

Hello Tipper,

The "Black Screen" is actually a server problem (it gets stuck). We already restarted it, try again please.

Thank you.

Regards

tipper · 11-05-2006, 04:26 AM

tyvm it seems to be working now

11-05-2006, 03:43 AM	#1
tipper Pledge Join Date: Nov 2006 Posts: 13	Admin pls read and help I have no problem logging on,the storyline loads and everything without a problem but when i get the character select screen the screen turns black and stays black,doesnt load at all,only thing that is there is the mouse cursor for the game,i can moev it around but cant select my character to play,i made an account and played it for about 30min - 1hr earlier without a problem but now at my house i cant do anything please help what could be causing this problem,here is my comp info : ------------------ System Information ------------------ Time of this report: 11/4/2006, 15:21:33 Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 2 (2600.xpsp_sp2_gdr.050301-1519) Language: English (Regional Setting: English) System Manufacturer: Dell Computer Corporation System Model: Dimension 2400 BIOS: Phoenix ROM BIOS PLUS Version 1.10 A05 Processor: Intel(R) Pentium(R) 4 CPU 2.53GHz Memory: 510MB RAM Page File: 163MB used, 1085MB available Windows Dir: C:\WINDOWS DirectX Version: DirectX 9.0c (4.09.0000.0904) DX Setup Parameters: Not found Diag Version: 5.03.2600.2180 32bit Unicode RADEON 9250 Graphics Card

11-05-2006, 04:21 AM	#2
niclam Legend Join Date: Mar 2006 Posts: 1,636	Hello Tipper, The "Black Screen" is actually a server problem (it gets stuck). We already restarted it, try again please. Thank you. Regards __________________ niclam

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11-05-2006, 04:26 AM	#3
tipper Pledge Join Date: Nov 2006 Posts: 13	tyvm it seems to be working now