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Technical Support Questions about game technical support to the users of the community

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Old 10-18-2010, 03:22 PM   #1
Knekelvoeste
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Default Problems with ticket service (Site isnt working)

I tried to get a ticket since i have a problem with buying ximerin ill come to that when the site is fixed again atm i get this message when i try to acces the site:

Fatal error: Call to undefined function mcrypt_get_iv_size() in /home/rgwww/www/regnumonline.com.ar/support/includes/functions.php on line 3453
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Old 10-19-2010, 07:58 AM   #2
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I get the same error when using the link from the email to access the site. But, if I just
go to the site and log in it says: Warning: mysql_connect() [function.mysql-connect]: Access denied for user 'rgforumusr'@' (using password: YES)
in /home/rgwww/www/regnumonline.com.ar/support/includes/functions.php on line 428
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Old 10-19-2010, 08:53 PM   #3
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site isnt working, and neither is text message for xim, i cant even complain now
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Old 10-20-2010, 09:50 AM   #4
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There are some difficulties with the server the ticket system is located on.

NGD is working on a fix for it right now.
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Old 10-28-2010, 06:49 PM   #5
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The ticket system works again:
www.regnumonlinegame.com/support
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