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General discussion Topics related to various aspects of Champions of Regnum |
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03-03-2012, 03:17 PM | #51 | |
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03-08-2012, 07:53 AM | #52 | |
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03-08-2012, 08:44 AM | #53 |
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Hello all
In solidarity with the players Nemon These individuals also contributed financially to the development of this game (ximes) They are in an deadlock. They must provide at Gamigo: Evidence of their identity... Photocopy of identity card or passport ... for to restore their account I remember that personal data were stolen from the database Gamigo. Users can they be trusted?... An exceptional situation does not require exceptional measures to repair the fault? (Example: photos of their character or IP connection address....) Y was he not a way to prove things without going into the private lives of people? Muhahaha...They also asked the date of registration of the account and the e-mail lost. NGD Help them please Sorry error ...Pakos for the wrong language. My English is not good so I use a translator |
03-08-2012, 09:38 AM | #54 | ||
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That's the theory, in the practical usage the Gamigo support staff will always ask your for the ID - at this point you have to say "No, I will send you ingame information instead"; if they don't want to accept it tell them that their gamigo product manager offered this way in the forums. Going that way will slow down the process, no doubts about it. The point is that they have to check the ingame data you provide them. When you send them the ID card they don't even look at it; there are several cases where they changed the accounts email (that means the same as changing the account owner) without checking the name of the sent ID card - yeah, they assigned wrong accounts ... that's Gamigo Quote:
Beside the already mentioned wrong assignation of accounts that brings a bit of light into the caotic situation at gamigos help desk there were more incidents AFTER they have been hacked. For example last Friday players were able to reset their GAS (gamigo account system) password, however players who tried do to the same the next day (saturday) were unable to login. Gamigo could not solve the issue during 6 hours. Then a player found the error, newly (on saturday) registered players had to create a MD5 Hash with their password and insert the MD5 hash into the pasword login field to connect to the system. Nice, anybody who worked a bit with databases knows what this means. Old passwords were stored as plain text in the SQL database while passwords created on saturday or later were stored using unsecure MD5 encryption. An absolute no go! They appearently have no clue what they are doing at Gamigo. |
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03-08-2012, 10:35 AM | #55 |
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03-09-2012, 12:11 AM | #56 |
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Great, after a complete shutdown of all services for several hours during the morning Gamigos system is offline again - second time just today.
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